JohnnyGee Posted March 8, 2018 Share Posted March 8, 2018 Hi I currently have photos loaded on both Icloud drive and Google drive. When I open Affinity and try to ‘open from cloud’ or ‘import from cloud’, the photos in each respective drive appear as icons only and not the actual rendering of the photo. However, when I ‘import from photos’, the actual photo appear. Is there any way to have the actual photo’s appear when using either Icloud drive or Google drive? Do I need to change a setting, if so, what is it. Thanks for your help. John Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 8, 2018 Share Posted March 8, 2018 I don't have that problem here, John. What version of iOS are you on, and what type of iPad are you using? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
JohnnyGee Posted March 8, 2018 Author Share Posted March 8, 2018 Thanks Alfred. Using an Ipad Pro v2, 12.9 inch version. IOS is 11.2.6. Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 8, 2018 Share Posted March 8, 2018 As you may have seen from my forum signature, I'm also on iOS 11.2.6. I can't speak from experience with Google Drive (since I don't really use it and therefore haven't bothered to link it to my iPad) but I'm not seeing your problem with iCloud Drive or other cloud storage such as Dropbox. I hope someone else will come along with some useful suggestions! Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Callum Posted March 9, 2018 Staff Share Posted March 9, 2018 Hi JohnnyGee, Welcome to the forums This is currently a known bug our developers are aware of and are working to fix! C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Alfred Posted March 9, 2018 Share Posted March 9, 2018 3 minutes ago, Callum said: This is currently a known bug our developers are aware of and are working to fix! Is this restricted to particular setups, Callum? The OP has the problem with iCloud Drive, which I don’t, but his hardware is different. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
JohnnyGee Posted March 9, 2018 Author Share Posted March 9, 2018 Thanks Callum and Alfred. Are you able to advise when the fix is completed? Regards John Quote Link to comment Share on other sites More sharing options...
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