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JohnnyGee

Import from cloud vs import from photo

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Hi

 

I currently have photos loaded on both Icloud drive and Google drive. When I open Affinity and try to ‘open from cloud’ or ‘import from cloud’,  the photos in each respective drive appear as icons only and not the actual rendering of the photo. However, when I ‘import from photos’, the actual photo appear.

 

Is there any way to have the actual photo’s appear when using either Icloud drive or Google drive?  Do I need to change a setting, if so, what is it.

 

Thanks for your help.

 

John

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I don't have that problem here, John. What version of iOS are you on, and what type of iPad are you using?

 


Alfred online2long.gif
Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.6.12.86 • Affinity Designer for iPad 1.6.4.45 • iOS 12.2 (iPad Air 2)

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As you may have seen from my forum signature, I'm also on iOS 11.2.6. I can't speak from experience with Google Drive (since I don't really use it and therefore haven't bothered to link it to my iPad) but I'm not seeing your problem with iCloud Drive or other cloud storage such as Dropbox. I hope someone else will come along with some useful suggestions!

 


Alfred online2long.gif
Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.6.12.86 • Affinity Designer for iPad 1.6.4.45 • iOS 12.2 (iPad Air 2)

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Hi JohnnyGee,

 

Welcome to the forums :) 

 

This is currently a known bug our developers are aware of and are working to fix!

 

C

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3 minutes ago, Callum said:

This is currently a known bug our developers are aware of and are working to fix!

 

Is this restricted to particular setups, Callum? The OP has the problem with iCloud Drive, which I don’t, but his hardware is different.


Alfred online2long.gif
Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.6.12.86 • Affinity Designer for iPad 1.6.4.45 • iOS 12.2 (iPad Air 2)

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