Roshan Posted October 5, 2017 Share Posted October 5, 2017 Hi, Today I bought the software (design) through app store. Amount displayed was 49.99 USD but when I get the receipt message from my bank I was charged 54.97USD. How this happened? Quote Link to comment Share on other sites More sharing options...
toltec Posted October 5, 2017 Share Posted October 5, 2017 App store payments are solely controlled by Apple. Nothing to do with Serif. Contact Apple (there will be a link in your membership details somewhere) and they can help. Callum and Roshan 2 Quote Windows PCs. Photo and Designer, latest non-beta versions. Link to comment Share on other sites More sharing options...
Roshan Posted October 5, 2017 Author Share Posted October 5, 2017 @toltec Thanx for the quick reply. I'll check with apple. Quote Link to comment Share on other sites More sharing options...
R C-R Posted October 6, 2017 Share Posted October 6, 2017 For every U.S. location where Apple has a "physical presence" (like a bricks & mortar Apple Store) Apple is legally required to collect applicable state & local sales taxes for all purchases, even for online software purchases. This is based on your billing address, which you can check by clicking on the "Account" link in the Mac App Store in the "Quick Links" section. Normally, you will receive an email from "iTunes Store" or similar with an itemized receipt for your purchases, which will show the taxes as a line item after the subtotal. You can also check recent purchases using the iTunes app, as explained here. Roshan 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 9, 2017 Staff Share Posted October 9, 2017 Roshan, Welcome to the Serif Affinity Forums. Apple sometimes has to pay local taxes that can apply to App store purchases, I expect that is what has happened. Did you get to the bottom of this? Roshan 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
R C-R Posted October 9, 2017 Share Posted October 9, 2017 23 minutes ago, Patrick Connor said: Apple sometimes has to pay local taxes that can apply to App store purchases, I expect that is what has happened. Apple is required by law to collect sales taxes on retail purchases made in locations subject to various U.S. taxing authorities. This can include state, city, county, "special purpose district," and local or regional transit authorities. Every state is different. For example, in Texas the state sales tax rate is 6.25%, but the other taxing authorities are permitted to add up to an additional 2%, for a maximum of 8.25%. This is based on the 'point of purchase.' For online purchases it is the billing address; otherwise it is the physical location of the seller. $54.97 on a $49.99 purchase works out to slightly less than 10% total tax. This suggests the OP's billing address is in one of the highest U.S. tax rate locations, probably Tennessee, Arkansas Alabama, Louisiana, or Washington State. Roshan 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Roshan Posted October 12, 2017 Author Share Posted October 12, 2017 @R C-R, @Patrick Connor, Thank you for your explanation. I'm very sorry I forgot to post what happened after I contact Apple. Honestly it's my fault. Somebody, probably my sister downloaded some apps from my iPhone (2 small apps, games). Since I didn't get the detailed purchase receipt I didn't know how the total were made until I contacted Apple. So they told me there were 2 additional purchases apart from the Affinity Design purchase. So now all are fine and I got the detailed receipt also. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
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