Saving in Folder (release version)

[Sunset]

This may be a Mac issue, but I'm new to Mac, I like to organise my work into folders but I can't save directly into a subfolder. I tried this first with Ben's Batman drawing but thought it was protected in some way. I tried again with my sunset painting.

 

As Affinity Designer is the only program I'm using on my MacPro at the moment, my directory structure is:

 

Documents

          Affinity Designer

                    AD Gallery

                    AD WIP

 

I was trying to save into the AD WIP folder.

 

I had created the folders the day before and sorted out all my work so far and not had any problems with the folders. The work in progress folder already has a lot of content (the trash has even more) and my completed pages will go into the Gallery folder.

 

[Andrew Tang]

Did you get any error messages?

[Sunset]

Yes....it said something like (sorry, it was well after midnight...)

 

file cannot be saved, you might not have noticed that it was read-only. (But neiher file was set to read only and my file saved correctly if I went back to the top of the tree and ignored the folders.)

 

I can go over to the Mac and try again.

[Sunset]

First attempt at a screen shot...

 

I started a new document to replicate yesterday's event

 

 

[Sunset]

And this might be a screenshot of my directory structure

 

 

[Sunset]

This is a screenshot of the documents folders structure

[Ben]

It's most likely to be a permissions problem.  Can you find the folder with Finder, right click and select "Get info".  In the dialog, check to see if under "Sharing & Permissions" at the bottom, it says you have "Read & Write" permissions next to where is says "Me".

[Sunset]

OK - found the sharing and permission, it looks like I've got read and write permission (that's my name top of the list), but I'm attaching the screenshot anyway, I can drag saved files into the folders, just not save them to the folders directly, which seems odd, too.

[Ben]

Can you save a file onto your Desktop, or into your Documents folder?

[Sunset]

I haven't tried saving a file to the desktops but the screenshots go there, as they should.

 

Yes, I can save file to the Documents folder. Then I can drag them into the other folders.

[Sunset]

I've just created two 'pages' documents and saved them in different subfolders successfully.

[Ben]

Still sounds like a permissions problem.  If you can save to one folder, but not another.  Affinity is a sandboxed app, and that can impact on its permissions to be able to save in certain locations.

[Sunset]

Very odd, I can save to Documents but not to any folder that I've created. But I can save 'Page' documents. Let me try something else (I'm beginning to feel very at-home with this Mac :D )

[Sunset]

There's something I'm not getting that's different with Macs, I have a hunch, so I'll look at it again (might be 'read the mac manual' time) and I'll let you know what, if anything, I discover.

[Sunset]

I've checked this out as thoroughly as I know how. My permissions are set to read and write for me.. I've checked Apple support and can't find any clues there. I can create Pages and Numbers documents and save them directly into the subfolders. I can save to desktop and documents with all these things. But I still can't save an Affinity document directly into a subfolder.

[Andrew Tang]

Are you on Yosemite Sunset?

[Andrew Tang]

Can you try this?

 

- Run the 'Console' application.

- Click the 'Clear Display' button so we can see any error messages easily.

- Run up 'Affinity Designer' application.

- Try and do a save to your sub folders again.

- Screenshot the console app and post it here, or email it to support@seriflabs.com

 

Thanks

 

Edit:

 

How did you open your file? Is it by shortcut key or from the menu.

Likewise with the Save, did you use shortcut key or from the menu? Save or Save As?

[Dale]

I just got an email from Dropbox (not relevant) about a Yosemite bug that's just been fixed regarding saving (maybe relevant). Have you applied the very recent Yosemite update Sunset, 10.10.1?

[Ben]

One more thing to try - 

 

If you can manage to save an Affinity file in another location, then move it into your "AD WIP" folder.  Can you then open the file after you've moved it - does it allow you to open it, and can you save changes to it?

Thanks.

[Sunset]

OK, easy things first:

 

I think I updated Yosemite last night and I haven't used affinity since,

I was using Save As

I can drag the file from documents to the subfolder

Once in the subfolder I can go to affinity and open using Open in the File menu

 

Now I'll check affinity and check on that update, too

[Sunset]

Worse than yesterday - so this is after the update. Now I can't open anything from Affinity's Open command in the file menu, but I can open files with the Open Recent.

 

But I can open Finder and double click in any AD file there, whether it is is documents or any subfolder and it will open the file in Affinity.

 

Now to work out what Console is.

[Ben]

When you open it from the subfolder, does it open it as read-only, or can you make changes and save them (and close and reopen the document with those changes).

[Sunset]

Checked - I can make changes to the documents in the subfolder that I open through Finder.

 

I've found :Console" so I'll try that now.

[Sunset]

I created a new file and Save As to the subfolder, no error message, so I checked and it is in the subfolder. This is what it wouldn't do yesterday. Screen shot attached.

[Andrew Tang]

So now you can save but can't open? At least through the open dialog?