a_williams Posted November 30, 2016 Posted November 30, 2016 Since I installed the new version (1.5.0.42), every time I try to open a new file, or a previously created one, or an image, the program crashes. I've restarted my computer, but it still happens. This shows up. The picture appears, but the program crashes.
Staff AdamW Posted December 1, 2016 Staff Posted December 1, 2016 Hi, We have found a problem in .42 where the app will crash when creating / opening a document if the Character Page is open. A Ctrl-run up will reset your Workspace so the Character Page is not showing, so you could try this. We apologise for the inconvenience but will have this problem sorted out asap. Mark Ingram 1
BRX Posted December 1, 2016 Posted December 1, 2016 I can confirm that the workaround works. Thank you - and please don't apologise for 'inconveniences' with a free, open beta. Mark Ingram 1
a_williams Posted December 1, 2016 Author Posted December 1, 2016 It works again, thank you for the help.
craftycurate Posted December 1, 2016 Posted December 1, 2016 Can confirm this crash, and the workaround solves it for me too.
Henry Stahle Posted December 2, 2016 Posted December 2, 2016 Yea! Holding down Ctrl at start-up solved the crashin' on my Surface Pro 3! :)
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