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Posted

Hey so something of note that none of the other software I use ever did - Afffinity kills my pc.
I have i9, 64GB of ram, RTX 3090 build that I do 3D rendering with even. But in Affinity I managed to twice kill my pc to point where I had to turn it off the hard way.

It kept running but I couldn't move my mouse, everything was slow, software kept hogging resources and my CPU was full throttle by the sound of it. (couldn't check task manager.)
 

Once was when I tried to rasterize 8k 16-bit TIFF
Second was when I tried to retouch in develop persona. Used healing spot.

There should be fail-safe for software to crash instead of my PC. Like every other software.

  • Staff
Posted (edited)

Hi @Artahir,

Could you confirm if you're running the Windows 11 24H2 update? There have been reports of some users experiencing total system freezes while working in hardware-accelerated apps (such as Affinity) running 24H2. Disabling Hardware Acceleration reportedly alleviates this issue, you can do this by going to Edit -> Settings -> Performance and then unchecking this setting and subsequently restarting for this change to take effect.

The Affinity apps are user-mode applications that aren't able to trigger a system-wide freeze or BSOD, there are likely underlying driver/OS based issues that are causing the freeze. The Windows 11 24H2 update has introduced a number of widespread issues relating to drivers, so if you've recently updated Windows this may be related to the cause. I've linked a forum post below which contains a more detailed explanation of this.

 

 

Edited by NathanC
Posted

I've been having this same problem too except for me it doesn't happen every day.  Sometimes I can go a week or more between total freeze ups, other times the computer will lock up more than once a day.

I just checked and my computer does have the Windows 11 24H2 update installed so now in Affinity Photo I just unchecked the option

*Hardware Acceleration: Enable OpenCL compute

Then I restarted Affinity Photo.

Hopefully this will solve my problem but I may not know for several days.

Posted
8 hours ago, NathanC said:

The Affinity apps are user-mode applications that are able to trigger a system-wide freeze or BSOD, there are likely underlying driver/OS based issues that are causing the freeze.

Did you really mean to say that they are able to do that?

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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