Artahir Posted January 27 Posted January 27 Hey so something of note that none of the other software I use ever did - Afffinity kills my pc. I have i9, 64GB of ram, RTX 3090 build that I do 3D rendering with even. But in Affinity I managed to twice kill my pc to point where I had to turn it off the hard way. It kept running but I couldn't move my mouse, everything was slow, software kept hogging resources and my CPU was full throttle by the sound of it. (couldn't check task manager.) Once was when I tried to rasterize 8k 16-bit TIFF Second was when I tried to retouch in develop persona. Used healing spot. There should be fail-safe for software to crash instead of my PC. Like every other software. Quote
Artahir Posted January 27 Author Posted January 27 Third time... I just opened export panel when I was done with editing an image for HDR I'm done with this. Quote
Staff NathanC Posted January 28 Staff Posted January 28 (edited) Hi @Artahir, Could you confirm if you're running the Windows 11 24H2 update? There have been reports of some users experiencing total system freezes while working in hardware-accelerated apps (such as Affinity) running 24H2. Disabling Hardware Acceleration reportedly alleviates this issue, you can do this by going to Edit -> Settings -> Performance and then unchecking this setting and subsequently restarting for this change to take effect. The Affinity apps are user-mode applications that aren't able to trigger a system-wide freeze or BSOD, there are likely underlying driver/OS based issues that are causing the freeze. The Windows 11 24H2 update has introduced a number of widespread issues relating to drivers, so if you've recently updated Windows this may be related to the cause. I've linked a forum post below which contains a more detailed explanation of this. Edited January 29 by NathanC bsodpanic 1 Quote
JohnZeman Posted January 28 Posted January 28 I've been having this same problem too except for me it doesn't happen every day. Sometimes I can go a week or more between total freeze ups, other times the computer will lock up more than once a day. I just checked and my computer does have the Windows 11 24H2 update installed so now in Affinity Photo I just unchecked the option *Hardware Acceleration: Enable OpenCL compute Then I restarted Affinity Photo. Hopefully this will solve my problem but I may not know for several days. Quote
R C-R Posted January 28 Posted January 28 8 hours ago, NathanC said: The Affinity apps are user-mode applications that are able to trigger a system-wide freeze or BSOD, there are likely underlying driver/OS based issues that are causing the freeze. Did you really mean to say that they are able to do that? Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Staff NathanC Posted January 29 Staff Posted January 29 9 hours ago, R C-R said: Did you really mean to say that they are able to do that? Nope, edited my post, thanks! Quote
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