Julia Ferreira Posted January 10 Posted January 10 I have Affinity 1 contracted and when installing the application it asks for an access key, where can I get it? Quote
walt.farrell Posted January 11 Posted January 11 Welcome to the Affinity forums, @Julia Ferreira. 22 hours ago, Julia Ferreira said: I have Affinity 1 contracted The V1 applications are no longer for sale by Serif nor by any legitimate other sellers. And users are not allowed to transfer their copies of the program to someone else. If this is an old copy that you purchased from Serif directly sometime in the past, then you can find the product key in your account at https://affinity.store in the Downloads & Product Keys section. Or if you previously purchased from the Microsoft Store or the Mac App Store then you can redownload the program from that Store, and it will be validated against your Microsoft or Apple ID, and won't require a product key. If you purchased recently from someone else, I suggest you contact them to return the program. By the way, this probably should have been posted in Customer Service, Accounts & Purchasing, and a moderator may move it for you. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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