Jump to content

Recommended Posts

Posted

Welcome to the Affinity forums, @Julia Ferreira.

22 hours ago, Julia Ferreira said:

I have Affinity 1 contracted

The V1 applications are no longer for sale by Serif nor by any legitimate other sellers. And users are not allowed to transfer their copies of the program to someone else.

If this is an old copy that you purchased from Serif directly sometime in the past, then you can find the product key in your account at https://affinity.store in the Downloads & Product Keys section. Or if you previously purchased from the Microsoft Store or the Mac App Store then you can redownload the program from that Store, and it will be validated against your Microsoft or Apple ID, and won't require a product key.

If you purchased recently from someone else, I suggest you contact them to return the program.

By the way, this probably should have been posted in Customer Service, Accounts & Purchasing, and a moderator may move it for you.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.