Legacy Story Coach Posted December 23, 2024 Posted December 23, 2024 I am a brand-new subscriber. I watched the Udemy course and was excited to begin. I downloaded the software. When I log in - I get the BUY now screen and have no dialogue bar to start a new project. I keep going in loops. Quote
walt.farrell Posted December 24, 2024 Posted December 24, 2024 Welcome to the Affinity forums. It would help to know where you downloaded the software from, which could be the Affinity Store (https://affinity.store) or the Mac App Store or the Microsoft Store. It would also help to see a screenshot of the dialog you're getting. Also, what OS are you using? I would have expected to see a box offering options to start the free trial (unless you've already used the free trial before) or to purchase or to activate an existing license. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
emmrecs01 Posted December 24, 2024 Posted December 24, 2024 @Legacy Story Coach Welcome! I note you say you are a brand-new subscriber, but the Affinity software suite is NOT a subscription item. So, in addition to what @walt.farrell has asked, it would be very useful to know exactly which software product you have downloaded. Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
R C-R Posted December 24, 2024 Posted December 24, 2024 18 hours ago, Legacy Story Coach said: When I log in - I get the BUY now screen... Obvious question, but did you buy the software? If so, as requested above from which store did you buy it & which license did you buy? Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
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