Micasael Posted October 27, 2024 Posted October 27, 2024 Ich habe diverse Dokumente mit Affinity erstellt (Designer und Pulisher), die ich zwar noch öffnen, dann aber nicht mehr speichern kann. Das Programm hängt sich auf. «Dokument speichern unter» - aber es passiert nichts mehr. Ein radikaler Abbruch ist nötig. Wenn ich ein Dokument neu erstelle, funktioniert es. Bereits ausprobiert - jedoch ohne Erfolg: Affinitiy aktualisiert, inkl. Test mit Tesversion von Affinity 2 OSX auf dem aktuellen Stand Sämtliche Zugriffe inkl. Festplattenvollzugriff ausprobiert Und hier noch die Hardfacts: Affinity Publisher/Designer 1.10.8 Affintiy Publisher 2.5.5 macOS 15.0.1 Hat jemand noch eine Idee? Quote
walt.farrell Posted October 27, 2024 Posted October 27, 2024 Welcome to the Affinity forums, @Micasael. Are you saying that you use File > Save As, but you do not get the dialog asking you where to Save, and allowing you to provide a file name? If so, do you ever use multiple monitors with that system, and are they all currently attached and turned on? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Micasael Posted October 28, 2024 Author Posted October 28, 2024 Hi @walt.farrell Thx for your time. I've probably found the problem: there is an embedded document (a logo) on the master pager. Always when I try to change that, affinity crashes. So i decided to set up the document again. Probably you have an idea, what the problem could be…? Quote
Staff NathanC Posted November 5, 2024 Staff Posted November 5, 2024 Welcome to the forums @Micasael, On 10/28/2024 at 9:44 PM, Micasael said: I've probably found the problem: there is an embedded document (a logo) on the master pager. Always when I try to change that, affinity crashes. So i decided to set up the document again. Probably you have an idea, what the problem could be…? If you could provide us with a copy of the .afpub file where you're encountering this crash we can look into it further and confirm if it's replicable on our side. I can provide a private upload link if required. Quote
MarkCanto Posted November 12, 2024 Posted November 12, 2024 Has a solution been found for the problem? I have the same problem. Every time I open my layout file, I create a new copy under “Save as ...” This works. But as soon as I make changes and want to save normally, the program hangs. It is very annoying. Can anyone help? Quote
Staff NathanC Posted November 15, 2024 Staff Posted November 15, 2024 Hi @MarkCanto, Sorry to hear that, It's possible that the problem may relate to the storage medium (E.G Cloud, NAS Drive, External Drive). If you're saving to any of these external locations I would recommend moving the files to your local drive and then trying the standard save again. If the issue persists, could you confirm the following: What Operating System are you using? What Affinity app and app version are you using? Does the save issue occur with file save on an entirely new document created via file -> new? Have you tried saving the file with it stored in a few different folders/locations? Thanks Quote
Micasael Posted November 17, 2024 Author Posted November 17, 2024 On 11/5/2024 at 1:51 PM, NathanC said: Welcome to the forums @Micasael, If you could provide us with a copy of the .afpub file where you're encountering this crash we can look into it further and confirm if it's replicable on our side. I can provide a private upload link if required. A private upload link would be perfect, please. Quote
Staff NathanC Posted December 5, 2024 Staff Posted December 5, 2024 On 11/17/2024 at 9:09 PM, Micasael said: A private upload link would be perfect, please. Apologies on the late reply, please find the private upload link below. https://www.dropbox.com/request/x9isMur1DM04hBRJfRZf Quote
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