Dokumente lassen sich plötzlich nicht mehr speichern

[Micasael]

Ich habe diverse Dokumente mit Affinity erstellt (Designer und Pulisher), die ich zwar noch öffnen, dann aber nicht mehr speichern kann. Das Programm hängt sich auf. «Dokument speichern unter» - aber es passiert nichts mehr. Ein radikaler Abbruch ist nötig. Wenn ich ein Dokument neu erstelle, funktioniert es.

Bereits ausprobiert - jedoch ohne Erfolg:

• Affinitiy aktualisiert, inkl. Test mit Tesversion von Affinity 2
• OSX auf dem aktuellen Stand
• Sämtliche Zugriffe inkl. Festplattenvollzugriff ausprobiert

Und hier noch die Hardfacts:

• Affinity Publisher/Designer 1.10.8
• Affintiy Publisher 2.5.5
• macOS 15.0.1

Hat jemand noch eine Idee? 

[walt.farrell]

Welcome to the Affinity forums, @Micasael.

Are you saying that you use File > Save As, but you do not get the dialog asking you where to Save, and allowing you to provide a file name? If so, do you ever use multiple monitors with that system, and are they all currently attached and turned on?

[Micasael]

Hi @walt.farrell
Thx for your time. I've probably found the problem: there is an embedded document (a logo) on the master pager. Always when I try to change that, affinity crashes. So i decided to set up the document again. Probably you have an idea, what the problem could be…?

[NathanC]

Welcome to the forums @Micasael,

On 10/28/2024 at 9:44 PM, Micasael said:

I've probably found the problem: there is an embedded document (a logo) on the master pager. Always when I try to change that, affinity crashes. So i decided to set up the document again. Probably you have an idea, what the problem could be…?

If you could provide us with a copy of the .afpub file where you're encountering this crash we can look into it further and confirm if it's replicable on our side. I can provide a private upload link if required.

[MarkCanto]

Has a solution been found for the problem?

I have the same problem. Every time I open my layout file, I create a new copy under “Save as ...” This works. But as soon as I make changes and want to save normally, the program hangs. It is very annoying. Can anyone help?

[NathanC]

Hi @MarkCanto,

Sorry to hear that, It's possible that the problem may relate to the storage medium (E.G Cloud, NAS Drive, External Drive). If you're saving to any of these external locations I would recommend moving the files to your local drive and then trying the standard save again. If the issue persists, could you confirm the following:

• What Operating System are you using?
• What Affinity app and app version are you using?
• Does the save issue occur with file save on an entirely new document created via file -> new?
• Have you tried saving the file with it stored in a few different folders/locations?

Thanks

[Micasael]

On 11/5/2024 at 1:51 PM, NathanC said:

Welcome to the forums @Micasael,

If you could provide us with a copy of the .afpub file where you're encountering this crash we can look into it further and confirm if it's replicable on our side. I can provide a private upload link if required.

A private upload link would be perfect, please.

[NathanC]

On 11/17/2024 at 9:09 PM, Micasael said:

A private upload link would be perfect, please.

Apologies on the late reply, please find the private upload link below.

https://www.dropbox.com/request/x9isMur1DM04hBRJfRZf