melonbird Posted September 29 Share Posted September 29 I'm frequently having images open as a big black canvas, and I'm also having a lot of OS crashes and kernel panics, and OS shutting Affinity down for misusing memory. All of this only happens when V2 is running. Based on this thread, it may be my Affinity or OS settings causing both problems. I have a Macbook Pro M1. I store images on the hard drive and open them from Finder or from inside Infinity. I've Included screenshot of settings and one of the photos opening as black, as Dan suggested in the other thread. What fixes the black screen problem temporarily is either restarting Affinity or sometimes opening the file from inside Infinity rather than Finder. This did not happen with V1, and has only been happening for a couple of months with V2. I posted in the old thread and was told to start a new one. Quote Link to comment Share on other sites More sharing options...
MikeTO Posted September 29 Share Posted September 29 If you're having unexplained crashes, deselect Settings > Performance > Hardware Acceleration > Enable Metal Compute Acceleration and then set Display to OpenGL. If you have 32 MB of RAM then the RAM Usage Limit is good but if you have 16 MB of RAM set it back to 16384 MB. Close the Settings dialog and restart Photo. You already have Automatically Adjust Brightness disabled in System Settings which is good, although I can't recall if that's still an issue in v2 or not. I have it off. But you can turn True Tone back on if you want it, that doesn't cause an issue. Good luck Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.1, MacBook Pro 14" (M4 Pro) Link to comment Share on other sites More sharing options...
melonbird Posted September 30 Author Share Posted September 30 Thanks @MikeTO. I've made the changes you suggested. It will take a few days of no problems to be sure this is resolved, but so far so good. MikeTO 1 Quote Link to comment Share on other sites More sharing options...
melonbird Posted October 4 Author Share Posted October 4 I had another photo open as black when I opened from Finder today. Then I tried to open it from within Affinity and I just get a big blank space. Then I closed a bunch of photos and tried again and it opened correctly. ETA: About an hour after I posted, one of my browsers did the funky thing I've been seeing where portions of the screen start jumping around. Usually that crashes the whole computer, but this time I was able to restart the browser to fix it. I've only noticed this happening when Affinity is running, and it happens in several apps including Affinity, but it may be a separate issue from the photos opening a black screen. Anymore suggestions? Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 7 Share Posted October 7 Hi @melonbird, The issue sounds Mac-specific rather than anything to do with Affinity Photo... If you change your Mac Display Settings from Default to More Space do you still see the same Black Screen issue after testing... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
melonbird Posted October 7 Author Share Posted October 7 I've just made that change. It doesn't happen all the time, so I'll give it a few days to see how it goes. Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 7 Share Posted October 7 I'd be surprised if making the change fixes the issue but I have seen another bug report relating to a black screen issue where this resolved the problem in a different app so I'd be keen to see if it works in Photo as well... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
melonbird Posted October 7 Author Share Posted October 7 The one problem if it does work is that this made the text really small on my screen and I'm not sure I can live with it lol. Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 7 Share Posted October 7 Personally I prefer it as it gives more screen real estate but probably a mute point if it makes no difference to the issue... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
melonbird Posted October 7 Author Share Posted October 7 It's great on Affinity! Not so great on spreadsheets lol. But I can adjust the view of other programs manually, if this works. Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 7 Share Posted October 7 Let's see what happens... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
melonbird Posted October 14 Author Share Posted October 14 As far as I could tell, this change fixed the issue. I changed it back to default, and the issue hasn't happened again. It's always fun when the solution is to change a setting and then change it back lol. I assume it was a Mac issue. Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 14 Share Posted October 14 1 minute ago, melonbird said: As far as I could tell, this change fixed the issue. I changed it back to default, and the issue hasn't happened again. It's always fun when the solution is to change a setting and then change it back lol. I assume it was a Mac issue. Interesting... I guess keep an eye on it now it's back at the default setting to see whether you see a repeat of the issue and keep us updated but glad (touch wood) it seems to be working at the moment at least... Yes, it's a bit like the old 'have you tried turning it off and on again' scenario... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
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