Richard Craze Posted August 18 Share Posted August 18 The program is running OK but I do seem to have a problem with the generation of thumbnails in the layers panel. Sometimes it can take up to almost 30 or 40 seconds for the thumbnails to appear! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 18 Share Posted August 18 Welcome to the Affinity forums, @Richard Craze. What kinds of layers are you using, and how complex are your files? What size (pixel dimensions) are they and color format? What OS do you use, and what are your machine specifications? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Richard Craze Posted August 18 Author Share Posted August 18 Hi Walt. I’m running Windows 11 pro version 23H2 x64based system. Gigabyte B550 Aorus Pro AC motherboard with a AMD Ryzen 5 5600x 6core processor, Corsair Vengeance RGB PRO 32 GB (2 x 16 GB) DDR4 3200 MHz C16 XMP 2.0 ram, C drive is a Samsung SSD 980 PRO 500GB + a CT400P3PSSD8 SSD drive along with two Seagate backup drives. The Graphics card is a AMD Radeon RX6700XT. Pixel dimensions are 6192 x 4128 from a Sony A6700 in the RGB colour space. At the moment I’m only using three or four layers! Hope this is helpful info for you. All the best Richard Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 18 Share Posted August 18 Thanks. Off-hand, unless you're using Live Filter layers, or have a bunch of files open at the same time, I'm not sure why it would take a significant time for the layer thumbnails to update. Or: you mention RGB, but what bit-depth? RGB/8, or /16, or /32? Maybe another user will have some ideas, or the Serif team will have a suggestion when they get to this topic. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Richard Craze Posted August 18 Author Share Posted August 18 Hi Walt, Just had a reply from Robin Whalley (the YouTube guy) and it looks like he's having the same problem. The bit depth is 16 bit RGB. Thanks for getting back so soon! Richard Quote Link to comment Share on other sites More sharing options...
Richard Craze Posted August 19 Author Share Posted August 19 Here are two screen grabs showing the blank thumbnails in the layers palette. The first screen grab shows the layers just after I've copy and pasted the three figures. As you can see all the thumbnails are now blank. It was only after cropping the image that the thumbnails reappeared. I often have to wait 30 to 40 seconds and even longer for the thumbnails appear. One more thing, how long shoud it take for a RAW file to appear in the Develop Persona. Opening a Nikon Z 7 raw file can take up to 20 / 25 seconds. To mind this is very slow, in Adobe's raw converter it’s almost instant. As I’m trying to move away from Adobe products as I'm finding it very expensive. So is this something that other people are experiencing? Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 19 Share Posted August 19 7 minutes ago, Richard Craze said: Opening a Nikon Z 7 raw file can take up to 20 / 25 seconds Can you time it with Hardware Acceleration on and off (Edit > Settings > Performance) You need to restart APhoto every time you change it Also, see if that affects the thumbnails walt.farrell 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Richard Craze Posted August 19 Author Share Posted August 19 With hardware acceleration on 25 seconds all together, a very dark image appears 18 /19 seconds after clicking on the file and then about 4 to 6 seconds for a full colour image to appear. With hardware acceleration off image appears after only 5 seconds. So it looks like I’ll be turning off hardware acceleration! Turning off the hardware acceleration looks to have solved the thumbnail layer problem as well, happy days! Thank you Carl123. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 19 Share Posted August 19 There have been AMD Radeon performance issues with Hardware Acceleration, some of which were improved by GPU driver updates. For a long time during V1 Serif simply refused to allow users to enable Hardware Acceleration on those GPUs, then after some improvements from AMD they allowed enablement (and enabled by default in V2), but there may still be issues. Nonetheless, you might consider checking whether you're using the latest drivers. But it sounds like you at least have a solution for your immediate issue, which is good. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Petar Petrenko Posted August 19 Share Posted August 19 22 hours ago, Richard Craze said: Windows 11 pro version 23H2 x64based system. Gigabyte B550 Aorus Pro AC motherboard with a AMD Ryzen 5 5600x 6core processor, Corsair Vengeance RGB PRO 32 GB (2 x 16 GB) DDR4 3200 MHz C16 XMP 2.0 ram, C drive is a Samsung SSD 980 PRO 500GB + a CT400P3PSSD8 SSD drive along with two Seagate backup drives. The Graphics card is a AMD Radeon RX6700XT. It would be very nice, and time saver, if you (and others) put the computer info in the signature area. This way you will get answers much quicker. Quote All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows. 15” Dell Inspiron 7559 i7 ● Windows 10 x64 Pro ● Intel Core i7-6700HQ (3.50 GHz, 6M) ● 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) ● NVIDIA GeForce GTX 960M 4 GB GDDR5 ● 500 GB SSD + 1 TB HDD ● UHD (3840 x 2160) Truelife LED - Backlit Touch Display 32” LG 32UN650-W display ● 3840 x 2160 UHD, IPS, HDR10 ● Color Gamut: DCI-P3 95%, Color Calibrated ● 2 x HDMI, 1 x DisplayPort 13.3” MacBook Pro (2017) ● Ventura 13.6 ● Intel Core i7 (3.50 GHz Dual Core) ● 16 GB 2133 MHz LPDDR3 ● Intel Iris Plus Graphics 650 1536 MB ● 500 GB SSD ● Retina Display (3360 x 2100) Link to comment Share on other sites More sharing options...
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