Bartek Posted June 8 Share Posted June 8 Hi, I've seen several threads where people have described a problem with the application shutting down when creating or opening documents. I myself encountered this problem on a new computer and Windows 10. For some, the problem was the Wacom tablet drivers but I don't have a tablet so I had to find another solution. The problem is that after installing the Affinity package using the EXE installer in the Performance settings the “renderer” field is empty. No graphics card can be selected as a renderer and the symptom is that creating a new document stops the program. The solution is to install Affiinity using the MSIX installer (everything works normally), but I would still like to use EXE due to the fact that the MSIX installation creates a problem with accessing Affinity executable files for external applications (no option for "Open with"). Is there any solution to install Affinity using the EXE installer avoiding the problem of not recognizing the graphics card? Quote Link to comment Share on other sites More sharing options...
GarryP Posted June 8 Share Posted June 8 This sounds like it could be related to the issue reported here: https://forum.affinity.serif.com/index.php?/topic/205228-crashing-when-opening-or-creating-a-file/ There are instructions in that thread from Dan C which may be useful. Bartek 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 8 Share Posted June 8 3 hours ago, Bartek said: due to the fact that the MSIX installation creates a problem with accessing Affinity executable files for external applications (no option for "Open with"). You can get that function for the MSIX versions, by using the aflaunch utility. Or, for some 3rd-party applications with good support for the various kinds of Windows applications, you might be able to use the App Execution Aliases installed by Affinity's MSIX versions. For more details, see this post and the one before it: Bartek 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 11 Staff Share Posted June 11 Hi @Bartek, This isn't something I can replicate on my Windows laptop with the EXE build. Which make and model of graphics card do you have? Quote Link to comment Share on other sites More sharing options...
Bartek Posted August 11 Author Share Posted August 11 On 6/11/2024 at 10:31 AM, stokerg said: Hi @Bartek, This isn't something I can replicate on my Windows laptop with the EXE build. Which make and model of graphics card do you have? This is my temporaty card - very old Nvidia GTX 650. Quote Link to comment Share on other sites More sharing options...
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