Kristaps Posted May 24, 2024 Posted May 24, 2024 Same problem with Windows! Updated to 2.5.0 and now can't open app! Quote
mattporter Posted May 24, 2024 Posted May 24, 2024 Same here. Windows 11. Latest updates and drivers. Went from 2.4.2 working to 2.5.0 app splash screen, then crash. SRThomp 1 Quote
Elbion. Posted May 24, 2024 Posted May 24, 2024 Same- win11, after updating the Affinity Suit to 2.5.0, it's crashing after initializing on loading Fonts. Which for me is real bad right now, I have stuff to work on that can't wait another day, or i am in trouble. Someone wrote he set it back to Affinty Photo 2.4.xxx and it worked ? How do i do that? Thnx ahead Quote
Elbion. Posted May 24, 2024 Posted May 24, 2024 NVM, i found a link that hinted me to get the old version from the Affinity Store. I rolled it back to Version: 2.4.2.2.3.71 -> it worked instantly (and saved my azz). Cheerio, good luck with fixing it. /Elbion Dan C 1 Quote
Dan C Posted May 24, 2024 Posted May 24, 2024 Hi @Kristaps, @mattporter & @Elbion., Welcome to the Affinity Forums & sorry to hear you're having trouble. I can confirm our team are aware of this issue causing Windows to crash during "Loading Fonts" and we're working to resolve this in an update ASAP. In the meantime, you can uninstall the 2.5 versions and redownload 2.4.2 from the below links: Photo - https://store.serif.com/update/windows/photo/2/ Designer - https://store.serif.com/update/windows/designer/2/ Publisher - https://store.serif.com/update/windows/publisher/2/ Our apologies for any inconveniences caused due to this. SRThomp and ai-2021 2 Quote
Maztera Posted May 24, 2024 Posted May 24, 2024 (edited) found it thanks Edited May 24, 2024 by Maztera Dan C 1 Quote
Dabber Posted May 24, 2024 Posted May 24, 2024 Same problem for me.... deleted and rollbacked as suggest... back in the land of the living again. Dan C 1 Quote
Staff Affinity Info Bot Posted May 24, 2024 Staff Posted May 24, 2024 The issue "2.5 Windows users crashing during 'loading fonts'" (REF: AF-3190) has been fixed by the developers in internal build "2.5.2.2478". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote
SRThomp Posted August 22, 2024 Posted August 22, 2024 Thank you thank you - Been looking for this for a while. I want to roll back so badly. 2.5.anything is a mess. I miss the old days. Bigger is not better always. This will not allow me to upload the 2.4 version - only the latest version. Quote
walt.farrell Posted August 22, 2024 Posted August 22, 2024 1 hour ago, SRThomp said: This will not allow me to upload the 2.4 version - only the latest version. You don't say what "this" is, but the FAQ should help: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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