Abdul Sadiq Posted April 28 Share Posted April 28 I just purchased Affinity Photo 2 because I heard it's the best alternative to Photoshop/Lightroom. However, after installation, I'm noticing none of my DNG files are opening in Affinity Photo 2. I'm getting a "The file type is not supported." message with no other information. The DNG photos were taken on a Samsung Galaxy S24 Ultra phone, not sure if that matters. Any words of advice would be appreciated. Do i need to install a plugin that I was not made aware of? Quote Link to comment Share on other sites More sharing options...
David Battistella Posted April 28 Share Posted April 28 This one seems strange as I just processed a whole series of .DNG files taken with the Halide App in iOS. Maybe, if you are on windows you need some specific other software to read and open .dng files. is .DNG in captials or .dng in lowecase? Could it be a naming issue. Can you see the DNG files in a simple image viewer app on your computer? I'd check those things first. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted April 28 Share Posted April 28 As far as I am aware the Samsung Galaxy S24+ Ultra is not a supported camera yet but the Samsung: Galaxy S23+ Galaxy S23 Ultra are supported in the 2.5.0 version of Affinity Photo, v2.5.0 is still in beta at the moment. Quote iMac 27" 2019 Somona 14.4.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
David in Яuislip Posted April 28 Share Posted April 28 1 hour ago, Abdul Sadiq said: The DNG photos were taken on a Samsung Galaxy S24 Ultra phone, not sure if that matters it certainly does dng files from a device rely upon the raw converter being able to handle the format which it currently cannot dng files from Adobe DNG converter work so try that Quote Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10 Link to comment Share on other sites More sharing options...
Abdul Sadiq Posted April 28 Author Share Posted April 28 12 hours ago, David in Яuislip said: it certainly does dng files from a device rely upon the raw converter being able to handle the format which it currently cannot dng files from Adobe DNG converter work so try that Oh okay, I didn't know that about .dng files. Thanks for the information. Do you know if the Adobe DNG converter (or any for that matter) reduces the quality of the photo at all in the process of conversion? Quote Link to comment Share on other sites More sharing options...
Abdul Sadiq Posted April 28 Author Share Posted April 28 13 hours ago, David Battistella said: This one seems strange as I just processed a whole series of .DNG files taken with the Halide App in iOS. Maybe, if you are on windows you need some specific other software to read and open .dng files. is .DNG in captials or .dng in lowecase? Could it be a naming issue. Can you see the DNG files in a simple image viewer app on your computer? I'd check those things first. The '.dng' extension is lowercase and I don't think it's a naming issue since the same file opens up in Lightroom on my S24 Ultra and yes, it opens up fine in the regular/native Windows Photo app that any other image opens in. One of the repliers advised I should use a converter to convert the dng files to ones that Affinity can open. As long as they don't compromise the quality of the photos, I'm fine going that route David Battistella 1 Quote Link to comment Share on other sites More sharing options...
David in Яuislip Posted April 28 Share Posted April 28 26 minutes ago, Abdul Sadiq said: Do you know if the Adobe DNG converter (or any for that matter) reduces the quality of the photo at all in the process of conversion? Dng files are not all the same. A dng from a device like a camera or mobile is a raw. A dng from Adobe DNG converter has been demosaiced, white balanced and whatever elsed, I think of them as tiffs in a dng container, I doubt if you'll notice a quality difference Quote Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10 Link to comment Share on other sites More sharing options...
Abdul Sadiq Posted April 28 Author Share Posted April 28 1 hour ago, David in Яuislip said: Dng files are not all the same. A dng from a device like a camera or mobile is a raw. A dng from Adobe DNG converter has been demosaiced, white balanced and whatever elsed, I think of them as tiffs in a dng container, I doubt if you'll notice a quality difference I appreciate all that information, David! I'll try out the converter tonight (is there a specific one you recommend ... or the Adobe DNG converter you mentioned is fine?) and I'll see if I notice any quality drop. I kinda wish Affinity would just natively have support for all dng files ... or atleast have a built in converter. Perhaps in the future it will ... Thanks again and cheers! Quote Link to comment Share on other sites More sharing options...
Alfred Posted April 29 Share Posted April 29 The problem seems to be that a DNG file from the Samsung Galaxy S24 Ultra is actually a JPG XL file in a DNG wrapper. David in Яuislip 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
David Battistella Posted April 29 Share Posted April 29 13 hours ago, Abdul Sadiq said: The '.dng' extension is lowercase and I don't think it's a naming issue since the same file opens up in Lightroom on my S24 Ultra and yes, it opens up fine in the regular/native Windows Photo app that any other image opens in. One of the repliers advised I should use a converter to convert the dng files to ones that Affinity can open. As long as they don't compromise the quality of the photos, I'm fine going that route You got some great advice in this thread. Quote Link to comment Share on other sites More sharing options...
Abdul Sadiq Posted April 29 Author Share Posted April 29 1 hour ago, David Battistella said: You got some great advice in this thread. Yeah I really did. This community seems great for quick and effective support! I ended up getting the Adobe converter thar was mentioned, converted my dng files and now I can open them fine Affinity! Thanks again everyone! Quote Link to comment Share on other sites More sharing options...
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