JSP75 Posted March 3, 2024 Posted March 3, 2024 Good morning, I just upgraded from version 2.3.1 to 2.4.0 and I can't edit RAW files. When the file is released from the windows desktop or from the affinity photo menu, when you open the file in the developed persona, it crashes and exits the program. The RAW files are *.RW2 from a Panasonic Lumix DC-S1, and de computer is a intel i7 6700 with 16gb RAM. In version 2.3.1, the program worked fine. P1001236.RW2 Quote
R C-R Posted March 3, 2024 Posted March 3, 2024 Not of much help for you but your RW2 file opens & develops fine on my Mac running AP 2.4.0. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
emmrecs01 Posted March 3, 2024 Posted March 3, 2024 No problem here either and I'm running Windows (10) with an i7 6700K CPU! Here's a screenshot of your RW2 open in my Edit screen, so post the RAW Develop screen. Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
JSP75 Posted March 4, 2024 Author Posted March 4, 2024 Thnak you very much. I tred to reboot after the installl, unistall a install but the problem is there. It has to be something from the operating system. I'm checking for updates. Quote
Staff NathanC Posted March 4, 2024 Staff Posted March 4, 2024 Welcome to the forums @JSP75, Some users are experiencing artefacts on RAW files in the develop persona following an upgrade to 2.4 when OpenCL is enabled, so perhaps your problem is related. I'd suggest unticking the setting (last checkbox) under Edit > Preferences > Performance and then closing the interface and restarting when prompted to see if it occurs going forward. Quote
JSP75 Posted March 5, 2024 Author Posted March 5, 2024 Thank you very much! Disabled OpenCL and and the RAW development is already working perfectly Quote
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