2.4.0 now shows raw files with lots of artefacts

[Ken365]

For info, the latest update appears to have resolved my issue, resetting the "RAW output format" to "RGB (16 bit)" no longer results in any artefacts.

Let me know if you'd like me to do anything else or provde more informtion.

Regards

[Affinity Info Bot]

The issue "RAW files have Artefacts when opened in 2.4.0/2.4.1" (REF: AF-2178) has been looked at by the developers and a potential fix added in internal build "2.4.2.2356".

This change is planned for inclusion in the next customer release (2.4.2), but the Affinity team would like you to join our beta program and use this beta and let us know if the changes to developing Raw Files on Windows has addressed the issue for your specific hardware.

This customer beta build is announced here and you can participate by following these instructions.

If you still experience this problem once you are using that Beta build version 2.4.2.2356 (or later) please create a thread in the beta forum with a description of your PC hardware including processor and graphics card make/model.

https://forum.affinity.serif.com/index.php?/forum/139-other-new-bugs-and-issues-in-the-betas/

[Lubreoch]

Hi Guys,  I installed Photo 2.4.2 and tested.

Hardware accn ticked and raw output format at 16 Bit resulted in artefacts

Hardware accn unticked and raw output format at 16 Bit -no artefacts

Hardware accn ticked and raw output format at 32 Bit HDR - no artefacts

Hardware accn unticked and raw output format at 32 Bit HDR - no artefacts

For now I'll just leave accn unticked.

[Patrick Connor]

On 4/9/2024 at 6:51 PM, Lubreoch said:

Hardware accn ticked and raw output format at 16 Bit resulted in artefacts

 Please could you try the new 2.5.0 beta with Hardware Acceleration ON (join our beta program) and see if the problem has been addressed for you? 

Can you report your findings in this linked beta thread below made to share the results.

 

[Lubreoch]

On 2/28/2024 at 10:28 PM, MEB said:

@Lubreoch,
What's your computer specs/graphic cards please?
Would like to check against other systems from users who are experiencing the same issues as you. Thanks for your support.

Now downloaded and installed Photo 2.5 Beta and no sign of the artefacts when loading Raw file.  Thanks Guys.

[donato970]

Hi, I also had the same problem. As you advised, I disabled hardware in the assistant settings and the image now displays correctly without artifacts.

[MEB]

Hi @donato970,
Welcome to Affinity Forums
The artifacts issue is now fixed in Photo 2.5 Beta (with hardware acceleration turned ON).
You can join the Beta program if you wish to check/test if all works fine for you with hardware acceleration ON now, or just wait for the official release later.
Thanks for your feedback.