simonartist Posted January 8 Share Posted January 8 When I open the Raws file and create settings such as exposure, etc, it crashes every time, and I must open it in Photo Persona. When I open the raw files again, the settings are gone, which means I cannot save the presets. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted January 9 Share Posted January 9 What sort of RAW files (vendor cam model?) and under which Mx supporting macOS version? - Further with either enabled or disabled Metal/OpenGL hardware acceleration option under the Affinity preferences? Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 9 Staff Share Posted January 9 Hi @simonartist, Thanks for your report! Unfortunately I'm not seeing this behaviour here currently, what camera model are you using for your RAW files? Are you able to provide a screen recording of the workflow that causes this crash for me? Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
simonartist Posted January 24 Author Share Posted January 24 I am using CanonR7 output for raw files. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 24 Staff Share Posted January 24 Thanks for confirming that for me - this is a supported RAW camera in Affinity, therefore I wouldn't expect crashing when developing. On 1/9/2024 at 11:15 AM, Dan C said: Are you able to provide a screen recording of the workflow that causes this crash for me? Can you please provide a recording showing the exact steps you're taking when this occurs? I have tested developing a Canon R7 RAW file on both Windows and macOS and this has worked correctly for me. Many thanks once again! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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