reefsar Posted December 14, 2023 Posted December 14, 2023 Hi, on a fresh installation of 2.3 Suite on Windows... Ctrl+Shift+S Shortcut for Save As command is not working on all 3 of the V2 Software... Save As works when manually selected from the File drop-down, but not when input as a shortcut... Works fine on V1.... Other file command shortcuts seem to be working fine on V2 except for the Save As... Same behavior for existing files & newly created files.... Any ideas? Quote
walt.farrell Posted December 14, 2023 Posted December 14, 2023 When you examine the File menu, does it say that Ctrl-Shift-S is assigned as the shortcut? When you examine your application Settings, does that agree? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
reefsar Posted December 14, 2023 Author Posted December 14, 2023 19 minutes ago, walt.farrell said: When you examine the File menu, does it say that Ctrl-Shift-S is assigned as the shortcut? When you examine your application Settings, does that agree? Yes, both the File Menu & Shortcut Preferences show Ctrl+Shift+S as the assigned shortcut for Save As: Quote
Staff Callum Posted December 15, 2023 Staff Posted December 15, 2023 Hi Reefsar, If you navigate to the apps preferences and under keyboard shortcuts remove the shortcut for save as and then re set it to Ctrl+Shift+S does this issue still occur? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
reefsar Posted December 15, 2023 Author Posted December 15, 2023 8 hours ago, Callum said: Hi Reefsar, If you navigate to the apps preferences and under keyboard shortcuts remove the shortcut for save as and then re set it to Ctrl+Shift+S does this issue still occur? Thanks C Hi, thanks for the suggestion but that does not solve the issue - I've tried it by both resetting the shortcut & manually entering it... Quote
reefsar Posted December 16, 2023 Author Posted December 16, 2023 Problem Solved - It was due to AMD Graphics Software which has Global Hotkeys enabled by default... There are 3 categories of hotkeys (Media, Recording, Performance) If anyone ever encounters certain shortcuts not working on a system where they also have AMD Graphics Software installed - Navigate to the AMD Software's settings & disable or edit the hotkeys that are set by default ... The very 1st one which was CTRL+SHIFT+S for Save Instant Replay.... Go Figure... walt.farrell 1 Quote
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