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Posted

Hi, on a fresh installation of 2.3 Suite on Windows... Ctrl+Shift+S Shortcut for Save As command is not working on all 3 of the V2 Software...  Save As works when manually selected from the File drop-down, but not when input as a shortcut... Works fine on V1.... Other file command shortcuts seem to be working fine on V2 except for the Save As... Same behavior for existing files & newly created files....

Any ideas?

Posted

When you examine the File menu, does it say that Ctrl-Shift-S is assigned as the shortcut? 

When you examine your application Settings, does that agree?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted
19 minutes ago, walt.farrell said:

When you examine the File menu, does it say that Ctrl-Shift-S is assigned as the shortcut? 

When you examine your application Settings, does that agree?

Yes, both the File Menu & Shortcut Preferences show Ctrl+Shift+S as the assigned shortcut for Save As:

  • Staff
Posted

Hi Reefsar,

If you navigate to the apps preferences and under keyboard shortcuts remove the shortcut for save as and then re set it to Ctrl+Shift+S does this issue still occur?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
8 hours ago, Callum said:

Hi Reefsar,

If you navigate to the apps preferences and under keyboard shortcuts remove the shortcut for save as and then re set it to Ctrl+Shift+S does this issue still occur?

Thanks
C

Hi, thanks for the suggestion but that does not solve the issue - I've tried it by both resetting the shortcut & manually entering it...

Posted

Problem Solved - It was due to AMD Graphics Software which has Global Hotkeys enabled by default... There are 3 categories of hotkeys (Media, Recording, Performance)

If anyone ever encounters certain shortcuts not working on a system where they also have AMD Graphics Software installed - Navigate to the AMD Software's settings & disable or edit the hotkeys that are set by default ... The very 1st one which was CTRL+SHIFT+S for Save Instant Replay.... Go Figure...

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