Workspace area for Publisher 2.3 disappeared

[fbccanoncity]

A couple of days ago the workspace area for publisher 2.3 disappeared. When publisher is active on my MacBook Pro, all I get is the Affinity menu in the finder bar. I can go through the motions of creating or opening a document, but no workspace appears. If I log into a different account on the computer, publisher works fine.

I uninstalled and reinstalled publisher but get the same results. Please advise.

Jeff

[MikeTO]

Hi @fbccanoncity and welcome to the forums.

Try starting Publisher and then pressing Tab. Tab is the shortcut for hiding the user interface. This is a common feature in design software.

Cheers

[fbccanoncity]

Good morning,
No luck with pushing TAB to fix this trouble.  I was able to access my document on Publisher, but no tools on the left or right. Any other ideas? Thanks! 

[walt.farrell]

8 minutes ago, fbccanoncity said:

No luck with pushing TAB to fix this trouble.  I was able to access my document on Publisher, but no tools on the left or right. Any other ideas? Thanks! 

A screenshot of the complete application window would help.

[Old Bruce]

10 minutes ago, fbccanoncity said:

...I was able to access my document on Publisher, but no tools on the left or right...

Try Window > Studio > Show Left/Right Studio and make sure they are checked. If they are then try Window > Studio > Reset Studio.

[fbccanoncity]

Thanks. Tried that, but still no luck accessing my doc. (it had showed up on my screen - once, but now will not)

[walt.farrell]

Have you tried restarting your Mac? 

 

[fbccanoncity]

Yes, I have...restart and shut down both

[MikeTO]

Try also choosing Window > Zoom.

If that doesn't work, start Affinity while holding down Ctrl (press and hold immediately after clicking the app icon). Select only "reset document and window states" and then click Clear.

Good luck

[fbccanoncity]

Thanks for your continued help...getting closer!! After doing the Window>Zoom and Zooming Out, I have my document and the right studio. I have the left and right studios checked, but only get pg. 1, 2 of the doc on the left...no apparent way to exit, minimize, or edit. I tried the Ctrl suggestion, but could not see where to : Select only "reset document and window states" and then click Clear.
Attached is a Screen Shot of what I now have.

[fbccanoncity]

Thought I would mention that now, in addition to the Assistant's account having this trouble,  our Admin account is now doing the same thing    thank you for all of your help!

[walt.farrell]

13 minutes ago, fbccanoncity said:

and the right studio

You have both the left and right studios showing in that screenshot.  If you think you should have more panels showing in the left studio, perhaps check the Window menu to see which studio panels you have asked for.

You might also check the View menu to see whether you have the Toolbar, Context Toolbar, and Tools selected.

[fbccanoncity]

That got us back to business! Thank you so much! And Happy Holidays.