MrBeep Posted November 27, 2023 Share Posted November 27, 2023 Hi, I've just tried Affinity Photo and it crashes everytime when Opening or Creating new file. With OpenCL disabled it doesn't crash. I'm on Windows 11, RTX 4090 and latest drivers version 546.01 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 28, 2023 Staff Share Posted November 28, 2023 Hi Mrbeep, This is a known issue, for the time being I'd recommend working with Open CL disabled. Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
BR22 Posted January 2 Share Posted January 2 Can you please say more about this issue? I'm not able to run with OpenCL acceleration with either my RTX 4090 or my RTX 3080 on a fully patched Windows 11 Pro using the Nvidia 546.33 driver. I'm using the AP beta 2.3.0.2165 build. This same build with Windows 11 Pro runs fine on my laptop which has an RTX 3060 laptop GPU. The crash is happening inside nvvm64.dll at the bolded line below: Not Flagged > 15244 0 Worker Thread Win64 Thread nvvm64.dll!00007ffeafb81149 nvvm64.dll!00007ffeafb81149() nvvm64.dll!00007ffeafb7c23e() nvvm64.dll!00007ffeafb884b5() nvopencl64.dll!00007ffeb554cbb4() nvopencl64.dll!00007ffeb554ddea() nvopencl64.dll!00007ffeb552f788() libraster.dll!00007ffecc47a2a1() libraster.dll!00007ffecc47cde6() libraster.dll!00007ffecd6a3415() libraster.dll!00007ffecd6889e2() libraster.dll!00007ffecd774ee9() libpersona.dll!00007ffec8196408() libkernel.dll!00007ffedb1335b1() libkernel.dll!00007ffedb423231() libkernel.dll!00007ffedb42573b() ntdll.dll!TppWorkpExecuteCallback() ntdll.dll!TppWorkerThread() KERNEL32.dll!BaseThreadInitThunk() ntdll.dll!RtlUserThreadStart() The exception is: Unhandled exception at 0x00007FFEAFB81149 (nvvm64.dll) in 78a9f3cd-83b7-413a-b0bb-c117631567c2.dmp: 0xC0000005: Access violation reading location 0x0000000000000008. Pretty much anything I do in AP with an image will cause it to crash, sometimes loading, but always when I try to save an image or change a layer's opacity, for example. If I disable CUDA on both my cards, then AP will use the motherboard Intel GPU for acceleration without crashing. I am able to run the AP benchmark with CUDA on all cards turned on without it crashing, although the results are sometimes odd for the raster score. Any insight or workaround you can provide on this issue would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
MrBeep Posted January 25 Author Share Posted January 25 On 11/28/2023 at 11:53 AM, Callum said: Hi Mrbeep, This is a known issue, for the time being I'd recommend working with Open CL disabled. Is that issue going to be resolved? Quote Link to comment Share on other sites More sharing options...
MikeTO Posted March 14 Share Posted March 14 On 1/1/2024 at 8:55 PM, BR22 said: I can't help with the issue, but what CPU was this test run on? We're compiling a table of benchmarks and it would be nice to add your benchmark report. Thank you. Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.5, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
MrBeep Posted March 14 Author Share Posted March 14 What's the point of using this software when the serious bug is still there? PaulEC 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 14 Share Posted March 14 13 hours ago, MrBeep said: What's the point of using this software when the serious bug is still there? You can avoid the bug by not using OpenCL, and we (users) have no indication that the bug is in the Affinity code. Looking at the info posted by BR22 above, for example, the failure looks like it was in Nvidia's code, not part of Affinity. Turning off the OpenCL support should let you use the application, and get your work done, for now. Just, perhaps, a bit slower. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
BR22 Posted March 14 Share Posted March 14 2 hours ago, MikeTO said: I can't help with the issue, but what CPU was this test run on? We're compiling a table of benchmarks and it would be nice to add your benchmark report. Thank you. This was with an Intel i9-14900K. Quote Link to comment Share on other sites More sharing options...
MikeTO Posted March 15 Share Posted March 15 1 hour ago, BR22 said: This was with an Intel i9-14900K. Thank you Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.5, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.