srg Posted October 24, 2023 Posted October 24, 2023 Often after turning on AP v2.2.1 the opening window does not show context tool bar nor the toolbar as shown in the screen shot. Closing and reopening AP usually works then fine. Quote
walt.farrell Posted October 24, 2023 Posted October 24, 2023 Possibly this known problem? https://forum.affinity.serif.com/index.php?/search/&tags=AF-417 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Dan C Posted October 24, 2023 Posted October 24, 2023 Thanks for your report @srg! As Walt mentions above, this is a known issue which I have recently created an FAQ regarding, you can find steps on how to resolve this issue here - I hope this helps walt.farrell 1 Quote
Staff Affinity Info Bot Posted January 2, 2024 Staff Posted January 2, 2024 The issue "[macOS] App Window Disappears after disconnecting and re-connecting an external monitor between app sessions" (REF: AF-417) has been fixed by the developers in internal build "2.4.0.2211". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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