LambdaRed Posted September 25, 2023 Share Posted September 25, 2023 Hi, I am new, but Affinity does not look so complicated. I just prepared some pdf files (presentation, poster etc.). After last update (to v.2.2.0) export to pdf does not work until I uncheck Embed ICC Profiles it does not work? What is wrong? Thanks in advance! Kuba Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 25, 2023 Share Posted September 25, 2023 Hi @LambdaRed and welcome to the forums, By any chance does your document happen to use the Euroscale Coated v2 ICC profile? Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
LambdaRed Posted September 25, 2023 Author Share Posted September 25, 2023 Hi @Hangman, thank you for your fast answer. Yup, I use exactly that profile (I have read that better use that profile in Europe). I use preset: PDF (for print) and it worked like a charm in previous version of Publisher (before last update). Now I need to turn off option Embed ICC profiles to export to pdf. Thanks, Kuba Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 25, 2023 Share Posted September 25, 2023 Hi Kuba, Thanks for confirming... This is unfortunately a known bug in the release version of Publisher 2.2 which appears specific to the Euroscale Coated v2 ICC profile, logged as AF-370 and currently being investigated by @Dan C. It's interesting that you're experiencing the issue on Windows as I believe all other reports to date have been on macOS Ventura (though I could be wrong here)... Could you let us know: Which version of Windows you are running? What language is the Affinity app set to under Affinity Publisher 2 > Settings > General? What language is your PC set to, through Start > Settings > Time & language > Language & region? I'm going to link this thread to the main thread so @Dan C can reference your post as part of the testing process. Dan C 1 Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
LambdaRed Posted September 25, 2023 Author Share Posted September 25, 2023 Hi @Hangman, Version of Windows: Windows 11 Pro 22H2 compilation: 22621.2283 Windows Feature Experience Pack 1000.22662.1000.0 Affinity: English (United States) PC: Polish (Poland) Thanks, Kuba Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 25, 2023 Staff Share Posted September 25, 2023 Welcome to the Forums @LambdaRed & thanks for your report! As mentioned above, this is an issue our team have identified and are currently working to resolve - this is the first report I've seen from a Windows user, however we believe the cause of this issue may be due to an update to the PDF Library Affinity uses when exporting files, which would mean the issue can be experienced by Affinity users on any platform. I'll be sure to update the development log with the details provided above now, and our team hope to have this issue fixed ASAP. I hope this helps Hangman 1 Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 25, 2023 Share Posted September 25, 2023 Hi @LambdaRed, Perfect, thanks for confirming the details... Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
LambdaRed Posted September 25, 2023 Author Share Posted September 25, 2023 Hi @Dan C & @Hangman, it is really nice to know that you guys want to make Publisher better and better. Thank you Dan C 1 Quote Link to comment Share on other sites More sharing options...
AdriaanV Posted October 7, 2023 Share Posted October 7, 2023 Hi, I'm Adriaan from The Netherlands and I have the same issue/problem. My PC data: Editie Windows 11 Home Versie 22H2 Build 22621.2361 Windows Feature Experience Pack 1000.22674.1000.0 Affinity: English (United States) PC: Nederlands(Nederland) Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 7, 2023 Share Posted October 7, 2023 Hi @AdriaanV and welcome to the forums, Are you likewise using the Euroscale Coated v2 ICC profile? Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
AdriaanV Posted October 8, 2023 Share Posted October 8, 2023 21 hours ago, Hangman said: Hi @AdriaanV and welcome to the forums, Are you likewise using the Euroscale Coated v2 ICC profile? Yes, I'm using that one. Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 8, 2023 Share Posted October 8, 2023 Hi @AdriaanV, Thanks for confirming... As @Dan C mentions above this is unfortunately a known issue detailed here... Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
LambdaRed Posted October 8, 2023 Author Share Posted October 8, 2023 14 hours ago, Hangman said: Hi @AdriaanV, Thanks for confirming... As @Dan C mentions above this is unfortunately a known issue detailed here... Hi @Hangman I have a question. Rolling back is not an option cause Publisher has no back compatibility, then I have to change colour profile. Which one will be the best to change from Euroscale? Thanks, Kuba Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 9, 2023 Share Posted October 9, 2023 Hi @LambdaRed, A new Beta Patch was released on Friday V2.2.1.2025 which suggests it fixes this particular issue... If you're signed up for the Beta program you could perhaps download and try that version first. The Beta version can be installed alongside the Retail version. If you're not already signed up for the Beta program you can do so here... Let us know if that is an option and if so how you get on... In terms of the closest alternative profile my assumption would be Coated Forgra 39 ISO 12647-2:2004. Patrick Connor 1 Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2437) | Affinity Photo Beta 2.5.0 (2437) | Affinity Publisher Beta 2.5.0 (2437) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted October 9, 2023 Staff Share Posted October 9, 2023 The issue "PDF export fails when document is set to Euroscale Coated V2" (REF: AF-370) has been fixed by the developers in internal build "2.2.0.2052". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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