Tony_Ireland Posted July 19, 2023 Share Posted July 19, 2023 Hi there - hope someone can help! I'm hitting a bug every time I add a sub brush in the brush editor and then try to edit it. 99% of the time the app crashes instantly - very occasionally the sub brush window just closes immediately when clicked and can't be edited - the app crashes trying to access it again. I since deleted all brushes and did a clean install (without installing any other brush packs) and also updated my OS and the crash is still happening - even if I create a basic round brush with a basic round sub brush and then try to edit that dynamics. I've also tried various combinations of hardware acceleration being enabled / low quality preview etc. I'm on a Macbook Pro M1 Max 32gb / Ventura 13.4.1 and am using a Wacom Intuous Pro Medium. Thanks and hopefully I can get this figured out! Affinity Crash Log.rtf Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 19, 2023 Share Posted July 19, 2023 There was a known problem in this area, https://forum.affinity.serif.com/index.php?/search/&tags=AFP-6042, but it was reportedly fixed in 2.1.0.1781. Can you confirm what release of Photo 2 you're running? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Tony_Ireland Posted July 19, 2023 Author Share Posted July 19, 2023 Hi Walt, I'm running 2.1.1 of Photo 2 / Designer 2. (And thanks for that post link too - I came across it earlier and had hoped I might just need an update but alas I'm on the latest version.) Thanks! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 19, 2023 Share Posted July 19, 2023 You could reply to, e.g. https://forum.affinity.serif.com/index.php?/topic/182933-ap-2101713-macos-sub-brushes-editor-closes-soon-after-any-kind-of-variation-and-sometimes-causes-crashes-too/#elControls_1078406_menu and tag the info bot as it suggests, telling them you still have the problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Tony_Ireland Posted July 19, 2023 Author Share Posted July 19, 2023 Thanks again Walt - I've just done that now, so fingers crossed. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted July 20, 2023 Staff Share Posted July 20, 2023 Hi All, I have woken up the old report for this so our developers can investigate this further. Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Tony_Ireland Posted July 20, 2023 Author Share Posted July 20, 2023 Thank you kindly @Callum - let me know if there's any other info I can give! Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted July 21, 2023 Staff Share Posted July 21, 2023 The issue "Sub brush editing very laggy" (REF: AFP-6318) has been fixed by the developers in internal build "2.2.0.1915". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.