maurizio f Posted July 12, 2023 Share Posted July 12, 2023 If I try to export one specific photo that combines two jpeg files, I can not export it to jpeg or any format. In the preview I see only an empty backgrround. Iit never happened to me, I do not know what could have caused the problem. How could I fix it? Thanks, maurizio Quote Link to comment Share on other sites More sharing options...
GarryP Posted July 12, 2023 Share Posted July 12, 2023 Welcome to the forums @maurizio f Can you show us a full-screen screenshot of the application which includes your Layers Panel, before you try to export? If you are exporting via the “File → Export” functionality, can you also give us a screen-grab or your Export Preview window showing the problem? Quote Link to comment Share on other sites More sharing options...
maurizio f Posted July 12, 2023 Author Share Posted July 12, 2023 Sure, here are the two screenshot, not to be published in any way. At this condition, if useful, I can send also the file Thanks, maurrizio GarryP 1 Quote Link to comment Share on other sites More sharing options...
maurizio f Posted July 12, 2023 Author Share Posted July 12, 2023 One news: I just exported it anyway, and it worked. The exported file show the correct content, despite the blank preview. maurizio Old Bruce 1 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted July 12, 2023 Staff Share Posted July 12, 2023 @maurizio f It's an issue we are aware of and is logged with our developers to look into. Quote Link to comment Share on other sites More sharing options...
maurizio f Posted July 12, 2023 Author Share Posted July 12, 2023 thanks Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.