maurizio f Posted July 12, 2023 Posted July 12, 2023 If I try to export one specific photo that combines two jpeg files, I can not export it to jpeg or any format. In the preview I see only an empty backgrround. Iit never happened to me, I do not know what could have caused the problem. How could I fix it? Thanks, maurizio
GarryP Posted July 12, 2023 Posted July 12, 2023 Welcome to the forums @maurizio f Can you show us a full-screen screenshot of the application which includes your Layers Panel, before you try to export? If you are exporting via the “File → Export” functionality, can you also give us a screen-grab or your Export Preview window showing the problem?
maurizio f Posted July 12, 2023 Author Posted July 12, 2023 Sure, here are the two screenshot, not to be published in any way. At this condition, if useful, I can send also the file Thanks, maurrizio GarryP 1
maurizio f Posted July 12, 2023 Author Posted July 12, 2023 One news: I just exported it anyway, and it worked. The exported file show the correct content, despite the blank preview. maurizio Old Bruce 1
Staff Lee D Posted July 12, 2023 Staff Posted July 12, 2023 @maurizio f It's an issue we are aware of and is logged with our developers to look into.
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