nwhit Posted July 7, 2023 Share Posted July 7, 2023 Working on a multi-page doc. Selected a picture, then clicked on the Photo Studio Link button and got a CTD. Crash report attached. Affinity Publisher 2 Beta-2023-07-07-122016.ips Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
nwhit Posted July 7, 2023 Author Share Posted July 7, 2023 Just tried it again and same. CTD. Yes, I do have installed and have used the APhoto 2.2 beta. Affinity Publisher 2 Beta-2023-07-07-122509.ips Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
nwhit Posted July 7, 2023 Author Share Posted July 7, 2023 I did just check and I can click the Designer Studio Link without a CTD. But the Photo button always causes a crash no matter what pic I have selected. Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
walt.farrell Posted July 7, 2023 Share Posted July 7, 2023 Can you switch to it if you don't select a layer first? Or with no document open? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
nwhit Posted July 7, 2023 Author Share Posted July 7, 2023 2 hours ago, walt.farrell said: Can you switch to it if you don't select a layer first? Or with no document open? Just tried it without selecting an item/layer and it does CTD. Without any docs open, does not crash. Will have to start testing which of the 5 or 6 docs might be the culprit. Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
nwhit Posted July 7, 2023 Author Share Posted July 7, 2023 Aha! Found one that causes it to crash. Fairly simple doc (Errol editorial), but may be related to the prior issues with freezes/crashes with linked APh and ADes files. Can package and upload with a link if desired. And with that same one, once again crash. Interesting because it contains nearly the same assets/items as the other docs I'm working on, just rearranged for a different use. UPDATE: Yup, it is that one doc that CTD every time. As I said, can upload a package if desired. Odd since it has nearly identical content to a couple of the other ones open. And also of interest, it wasn't a layer/item in that problem doc that I had selected when I got the crashes. I was in another doc when I got the crashes, whether I had an item selected or not. The "catch" was that the now identified doc was also open in another tab. Affinity Publisher 2 Beta-2023-07-07-153420.ips Affinity Publisher 2 Beta-2023-07-07-153904.ips walt.farrell 1 Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 10, 2023 Staff Share Posted July 10, 2023 Can you upload your file here please? https://www.dropbox.com/request/K0idS1g08XIy3UmplwCW Quote Link to comment Share on other sites More sharing options...
nwhit Posted July 10, 2023 Author Share Posted July 10, 2023 @Gabe Package uploaded. Thanks. Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 11, 2023 Staff Share Posted July 11, 2023 What objects have you got when it crashes? It seems to be fine selecting individual images. Quote Link to comment Share on other sites More sharing options...
nwhit Posted July 11, 2023 Author Share Posted July 11, 2023 @Gabe As per my posts above, in some cases I didn't even select anything, but simply clicked the Photo SL icon. In other cases, I had 3 other docs open and when I clicked the Photo link in one of the other docs, CTD. It only crashed when the doc I uploaded was open, either alone or along with the others, thus the suspicion that the uploaded doc had an issue. If I have the other 3 docs open, I can click the Photo icon without issue. But if the uploaded doc is open along with the others, or on its own, I don't need to select anything and it will crash if I click on the Photo icon. I just tried it right now, no other docs open, and it crashes by clicking on the icon. Just tried it again. Closed the other 3 docs, left the uploaded one open, quit APub, then restarted. Once opened (with only the uploaded doc open), I simply clicked the Photo icon and CTD. Affinity Publisher 2 Beta-2023-07-11-090832.ips Affinity Publisher 2 Beta-2023-07-11-091213.ips Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
nwhit Posted July 14, 2023 Author Share Posted July 14, 2023 Just updated to b1903. I didn't see a fix for this in the notes, but thought I'd try it anyway. Still crashes when clicking on the Photo Persona. Affinity Publisher 2 Beta-2023-07-14-110549.ips Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
Barry Newman Posted July 14, 2023 Share Posted July 14, 2023 32 minutes ago, nwhit said: Just updated to b1903. I didn't see a fix for this in the notes, but thought I'd try it anyway. Still crashes when clicking on the Photo Persona. Affinity Publisher 2 Beta-2023-07-14-110549.ips 159.59 kB · 0 downloads Related? From release notes from todays beta: IMPORTANT KNOWN ISSUE in 2.2.0.1903: Sorry, but Documents created in previous 2.2.0.1881 betas will crash Windows Photo Persona, but will load into the next 2.2.0 beta to be released soon Quote Link to comment Share on other sites More sharing options...
nwhit Posted July 14, 2023 Author Share Posted July 14, 2023 1 hour ago, Barry Newman said: Related? From release notes from todays beta: IMPORTANT KNOWN ISSUE in 2.2.0.1903: Sorry, but Documents created in previous 2.2.0.1881 betas will crash Windows Photo Persona, but will load into the next 2.2.0 beta to be released soon I saw that and wondered the same thing, although it refers to Windows and I'm Mac. But nonetheless, it is hopeful a fix is coming! Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
Barry Newman Posted July 14, 2023 Share Posted July 14, 2023 48 minutes ago, nwhit said: I saw that and wondered the same thing, although it refers to Windows and I'm Mac. But nonetheless, it is hopeful a fix is coming! Indeed. I think you can comfortably fill the waiting time with optimistic thoughts. 🙂 Westerwälder 1 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 17, 2023 Staff Share Posted July 17, 2023 Does it still crash if you open the package you have attached? Or just when opening the original file? Quote Link to comment Share on other sites More sharing options...
nwhit Posted July 17, 2023 Author Share Posted July 17, 2023 @Gabe Just tried opening the packaged file. Didn't select anything, just clicked the Photo icon and CTD. Affinity Publisher 2 Beta-2023-07-17-081056.ips Quote -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022 Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 18, 2023 Staff Share Posted July 18, 2023 Can you try to clear all the user data by doing a ctrl run-up please? Quote Link to comment Share on other sites More sharing options...
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