dcarvalho84 Posted July 3, 2023 Share Posted July 3, 2023 I've done a quick search and didn't find what i'm looking for. I've installed 2.2 beta and used the button to copy content from the retail, but unfortunately it didn't bring my presets (the ones in the New document dialog box) Is there any way i can do it manually, instead of creating one by one? Thanks Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted July 3, 2023 Staff Share Posted July 3, 2023 Hi @dcarvalho84 Unfortunately there is not a way to manually import the New Document presets. Could you let me know which OS you are using so we can investigate this further? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 Just now, EmT said: Hi @dcarvalho84 Unfortunately there is not a way to manually import the New Document presets. Could you let me know which OS you are using so we can investigate this further? MacOS Ventura 13.4 Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted July 3, 2023 Staff Share Posted July 3, 2023 Could you try restarting the app and seeing if the presets are then present? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 I've done that. Nothing only the default ones. Quote Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 @EmT I've started adding manually my presets and i've found that they are automatically in Publisher, but not in Photo... it's supposed to work this way? Edit: No, something is not working OK, after restarting the app all my presets added manually were deleted from both apps! Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted July 3, 2023 Staff Share Posted July 3, 2023 Thanks @dcarvalho84 I've passed this over to the devs for further investigation. 2 minutes ago, dcarvalho84 said: i've found that they are automatically in Publisher, but not in Photo Just to clarify, do you mean the presets you made in Publisher Retail are showing in the Publisher Beta, but the presets you made in Photo Retail are not showing in Photo Beta? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 Just now, EmT said: Thanks @dcarvalho84 I've passed this over to the devs for further investigation. Just to clarify, do you mean the presets you made in Publisher Retail are showing in the Publisher Beta, but the presets you made in Photo Retail are not showing in Photo Beta? No, the presets i add in Designer Beta are showing in Publisher Beta, but not in Photo Beta. But as i've posted in the previous post, after restar all the manually added presets were deleted... something is not ok. Quote Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 @EmT I don't know what to say more about this... Closed all apps again. Only opened Designer, created just one preset, then opened Photo and the preset was there, then opened Publisher and the preset was there too. Closed all apps twice, and opened them to check, the preset was there.... So for now i think it's the OK behaviour, could be the photo sync that could delete all the presets? Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted July 3, 2023 Staff Share Posted July 3, 2023 @dcarvalho84 In regard to the manually created presets that did not show up in the other beta apps, were the presets in a custom category or saved within one of the default categories? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
dcarvalho84 Posted July 3, 2023 Author Share Posted July 3, 2023 18 minutes ago, EmT said: @dcarvalho84 In regard to the manually created presets that did not show up in the other beta apps, were the presets in a custom category or saved within one of the default categories? I have created a new category, but now everything seems to be working fine, it's syncing between all 3 beta apps. Didn't know what hapenned in the beginning. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted July 13, 2023 Staff Share Posted July 13, 2023 The issue "New Document custom presets are not imported from retail to beta when migrating content. " (REF: HUB-319) has been fixed by the developers in internal build "2.2.0.1900". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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