Brunoscph Posted June 28, 2023 Share Posted June 28, 2023 Hi. I am trying to install Affinity Designer and Publisher on my new laptop. I can see I can not log in by using my credentials. I can see on the web I can only use my account on one computer at the same time, and that might be it. Can I log off from my previous laptopS and synced Affinity apps from my new laptop? ? If the answer is "no", will it work by removing Affinity apps from my old laptop? Or they will still be linked ? Thank you Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted June 28, 2023 Staff Share Posted June 28, 2023 @Brunoscph Welcome to the forums. Are you trying to access a V1 or V2 order? Did you buy from us, or from Apple or Microsoft? Quote Link to comment Share on other sites More sharing options...
Brunoscph Posted June 28, 2023 Author Share Posted June 28, 2023 Thank you! I bought it from Affinity, version 1. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 28, 2023 Share Posted June 28, 2023 2 hours ago, Brunoscph said: I can see I can not log in by using my credentials. What message do you get? 2 hours ago, Brunoscph said: I can see on the web I can only use my account on one computer at the same time, Where do you see that? It's certainly not true. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Brunoscph Posted June 29, 2023 Author Share Posted June 29, 2023 I made a mistake. I was using the wrong code. Thank you! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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