installing glitch effects

[Seagirlrun]

My add-ons are set to automatically update and it looks like I have everything installed except Glitch Effects. I downloaded them all but can't seem to get them installed. Need help. Windows 10 pc. Thanks, Rebecca

[R C-R]

How specifically are you trying to install each of them; & where in the app are you looking for them after that?

[Seagirlrun]

I accidentally clicked to import to Designer, so how do I get it to use in Photo as well?

[Seagirlrun]

2 minutes ago, R C-R said:

How specifically are you trying to install each of them; & where in the app are you looking for them after that?

I know part of the package are the image files, so that is no problem. It's the Glitches brushes I can't seem to find. When I open the app, I see this in the add-ons and no checkmark next to Glitch Effects, so I don't know what I'm doing wrong. I can't get it to show that this pack is installed.

[R C-R]

3 minutes ago, Seagirlrun said:

When I open the app, I see this in the add-ons and no checkmark next to Glitch Effects, so I don't know what I'm doing wrong.

What happens if you click on the Affinity icon in a circle on the right of the entry for the Glitch Effects? 

[walt.farrell]

If you hover your mouse over the icon, it will have instructions for you, and you can click on the icon.

[Seagirlrun]

8 minutes ago, R C-R said:

What happens if you click on the Affinity icon in a circle on the right of the entry for the Glitch Effects? 

It takes me to the store to see my downloads and product keys.

[R C-R]

1 minute ago, Seagirlrun said:

It takes me to the store to see my downloads and product keys.

So do you see a download button for it there or what?

You really need to tell us in more detail what you see & what you are trying to do to get this installed.

[Seagirlrun]

1 minute ago, R C-R said:

So do you see a download button for it there or what?

You really need to tell us in more detail what you see & what you are trying to do to get this installed.

I have already downloaded all the files, and installed them and I received the installed notification, but I don't find the brushes, only the image files for the background glitches. and it never gives me the checkmark in my add-ons. I

[Seagirlrun]

2 minutes ago, Seagirlrun said:

I have already downloaded all the files, and installed them and I received the installed notification, but I don't find the brushes, only the image files for the background glitches. and it never gives me the checkmark in my add-ons. I

apparently, the only brush add-ons showing in designer 2 are the Frankentoon. I guess I need some phone help.

[Seagirlrun]

I figured it out. I didn't have the pixel persona open. I am new to using the program. Going to more tutorials now! Thanks!

one last thing...I have installed it 9 times. lol. you'd think the program would be smarter and not let me do that. So, now i need to delete all the extras. I figure out that, at least. Thanks

[Seagirlrun]

24 minutes ago, walt.farrell said:

If you hover your mouse over the icon, it will have instructions for you, and you can click on the icon.

Thanks, yes, I did that, many times and installed many times. I didn't realize I could only view them in the pixel persona. I'm going to learn more now. lol

[walt.farrell]

If you have multiple copies installed, you can delete the extra ones for from, e.g., the Brushes panel.

[Seagirlrun]

7 minutes ago, walt.farrell said:

If you have multiple copies installed, you can delete the extra ones for from, e.g., the Brushes panel.

Thanks, I have figured that out, at least.  But now that I know they're installed, this doesn't explain why they show as not installed in my add-ons. There is no checkmark, only the affinity logo to take me to the store. So, I guess I won't be getting any auto-updates for this category as long as it continues to show a 'not installed' status.

[walt.farrell]

They are not showing as installed via Account because they must be manually installed by you. Account tracks only installs that are done through Account, not through your browser.