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I just purchased Affinity Photo and wanted to view one of the sample files which we are offered when we start the software. Im however not getting any of the  sample files. I soon as I click to download it for viewing the cloud turns to a red X.

Can we get the files to view somewhere else, a tutorial somewhere? 

 

Katherine
 

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Hi Katherine,

 

The red 'X' you see on the cloud icon means it is downloading the X is a cancel button. After some time (depending on your network connection) this should disappear and you can open the sample file.
By clicking on the thumbnail :)

 

C
 

Please tag me using @ in your reply so I can be sure to respond ASAP.

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Click on one of the sample files & it will start downloading, with the progress indicated by a line filling around the circumference of the icon. If you see a cloud symbol with an arrow below the icon, it means it has not yet been downloaded. The red X is used to stop the download.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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