App keep crashing instantly when open sections management

[Kyoge]

When I open the Sections in Pages panel while editing my document, the app crash instantly.

(I’m using version 2.1.0.1799 on iPadOS 16.5 / iPad Pro 12,9 M1)

Please check the document attached. 

DFurni-Profile.afpub

[walt.farrell]

Your file crashes Publisher 2 on my iPad, too.

Here's my crash report: 

Publisher iPad-2023-06-05-070904.ips

[Kyoge]

Thanks @walt.farrell. Hope you guy can figure out what is the reason of this crash.

[walt.farrell]

On 6/5/2023 at 10:16 AM, Kyoge said:

Hope you guy can figure out what is the reason of this crash.

We'll have to see what the Serif staff say when they get to this topic

Also, I will note that the file opens properly and the Section Manager is usable on my Windows system.

[MikeTO]

The only thing I see in the section manager when opening the document on a desktop that might be a clue is that two of the section names have punctuation (curly) apostrophes. Perhaps the iPad version doesn't handle those well so I converted them to typewriter (straight) apostrophes and resaved the document.

And just to rule out other factors, I first saved the document without changes. So try opening unchanged.afpub and changed.afpub and then opening the Section Manager. Please let us know if either of them works for you.

changed.afpub

unchanged.afpub 

[walt.farrell]

Both of them still crash Publisher 2 on my iPad, @MikeTO, when I click on Sections in the Pages panel. So apparently what you noticed isn't the cause, but thanks.

[MikeTO]

Just for fun, try this one on an iPad and open the section manager. It's a blank document with a similar section setup.

test2.afpub

[NathanC]

Hi @Kyoge,

I've now logged this issue with your file with the developers for further investigation. 🙂

[walt.farrell]

8 hours ago, MikeTO said:

Just for fun, try this one on an iPad and open the section manager. It's a blank document with a similar section setup.

Accessing Sections works find for that file, Mike.

[MikeTO]

2 hours ago, walt.farrell said:

Accessing Sections works find for that file, Mike.

Thanks Walt.

One last test. This version is the original document with all non-master layers removed. This shouldn't make a difference but I assume it will work fine. The section manager just has to get the section names, page counts, and page numbering details when opening the dialog so the layers should be irrelevant but unless I missed something with my last test document, it appears to be something a bit more obscure.

DFurni-Profile-empty.afpub

[walt.farrell]

16 minutes ago, MikeTO said:

One last test.

That one crashes, Mike.

[MikeTO]

I ended up installing Publisher on my iPad Pro after posting the last test document. There was something else I wanted to test today so I broke down and installed it even though I don't need it on that device.

While it crashed for me, too, it didn't crash if I did a couple of things first.

1. Open the doc
2. Add two page spreads
3. Delete the two new page spreads
4. Open the Pages panel
5. Tap Manage Pages
6. Close Manage Pages
7. Tap Sections - now it works for me

I didn't spend the time to figure out which of these steps works around the issue but it's in there somewhere.

[Affinity Info Bot]

The issue "[iPad] App crash when opening section manager- File Specific" (REF: AFB-7788) has been fixed by the developers in internal build "2.2.0.1871".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.