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Posted

Hi. I have a document with transparent background. When I go and export a TIFF image, the background is not transparent. This happened after the last or the past couple of updates. I didn't have this issue before. Please see the screenshot below. Notice that the preview doesn't show a checkerboard pattern. The exported TIFF image also has a white non-transparent background.

no_transparency.thumb.webp.cfb71b5389d59106fc985a05f6c8c03e.webp

Aleksandar Mitov
www.renarvisuals.com CGI and 3D rendering services
email: office@renarvisuals.com

Affinity Photo 2.5.5  Windows 10 Pro x64 ver. 22H2  AMD Ryzen 9950X 16-core + 96 GB DDR5  GeForce RTX 3090 24GB + driver 565.90

Posted

Already reported as a bug in 2.1.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted


 

Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080

LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5

iPad Air Gen 5 (2022) A2589

Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps.

My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.

 

  • 2 weeks later...
  • Staff
Posted

The issue "PNG with Selection Only shows white background after toggling Embed ICC profiles" (REF: AFP-6164) has been fixed by the developers in internal build "2.1.1.1847".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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