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Posted

Hi @grabuge,

So the issue with the roll up.pdf is the same as mentioned above in that for some unknown reason pixelart printing include a zero width no-break space at the start of most of the metadata fields, denoted by the Hex reference FEFF...

rollup.png.30731ae4a9dbe9d0d8b59ada3edb85ac.png

The zoning.pdf has no Subject but again it does have a zero width no-break space which is causing the error when exporting the file...

zoning.png.2d2f07030cad0409632595a1e70e9af0.png

The workaround for both files is as @Patrick Connor and @Dan C mention above, to go to Window > References > Fields in Publisher (assuming you have Publisher), then mouse click in the Subject field, hit Delete followed by Enter, then both files will export to pdf...

In case you don't have Publisher I've re-exported both pdf files and have attached them here, so hopefully these will work for you but if not just let us know...

roll up export.pdf

zoning export.pdf

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Just to confirm, I've been able to replicate the information provided here and I've updated the development log regarding this - it also confirms that Publisher is able to create a PDF file which then fails on import, if the Subject Field is using one of these types of characters.

Many thanks for your extra due diligence here @Hangman, it's certainly appreciated :D

Posted

Hi @Dan C,

That's no problem at all, hopefully, it will help with regard to fixing the issue now we know what's causing it in the first place... :)

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

  • Staff
Posted

The issue "Fields Panel- clicking into each field and changing the contents without pressing enter causes the fields to clear when enter is next pressed in a field" (REF: AFB-7746) has been fixed by the developers in build "2.1.1.1847".

This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions

If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

  • Staff
Posted

The issue "User File - PDF imports with unsupported characters (þÿ) for the 'Subject' field, then fails to export out to PDF" (REF: AFB-7775) has been fixed by the developers in internal build "2.1.1.1847".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

  • 1 month later...
  • Staff
Posted

The issue "User File - PDF imports with unsupported characters (þÿ) for the 'Subject' field, then fails to export out to PDF" (REF: AFB-7775) has been fixed by the developers in internal build "2.2.0.1915".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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