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Posted

Hi,

this is the second time, that the Assets Studio crashed. After the First time i Remove the App and install ist new, and all My Assets are gone. Now it is not doing anything, 

there Shows in the Burger-Menu the First two Options and the Last one, but they are don‘t clickable. 
Therefor i couldn‘t Save an asset. 
Is this Problem coming up earlier? What could I do? 
the Version is 2.1.0, Updated yesterday, before the update all assets are gone and i try to load up an asset, After the Update the assets studio crashed. 
 

CoriKu

 

Posted
34 minutes ago, CoriKu said:

Is this Problem coming up earlier? What could I do? 

I think so, yes. Restart Designer and as soon as splash screen shows do a quick double tap to get a reset menu (see image below). Reset assets there. Turn off anything you don’t want to reset first. Then click reset.🙂

IMG_2535.png

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Posted

Thank you, DM! I will try that… 

@Manfred11, My Assets are lost anywere and new ones doesnt could Save, so what could Go wrong ;-)

 

Posted
13 hours ago, manfred11 said:

I tried this and all my assets are gone ?

 

Hi Manfred, that result is to be expected. This action resets assets panel, so yes it will remove any assets currently there. When assets “disappear” due to a recurring bug, we are often unable to reload any assets at all. That is when resetting the assets panel helps. After resetting we can once again reload our missing assets. 🙂

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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