CoriKu Posted May 19, 2023 Posted May 19, 2023 Hi, this is the second time, that the Assets Studio crashed. After the First time i Remove the App and install ist new, and all My Assets are gone. Now it is not doing anything, there Shows in the Burger-Menu the First two Options and the Last one, but they are don‘t clickable. Therefor i couldn‘t Save an asset. Is this Problem coming up earlier? What could I do? the Version is 2.1.0, Updated yesterday, before the update all assets are gone and i try to load up an asset, After the Update the assets studio crashed. CoriKu Quote
DM1 Posted May 19, 2023 Posted May 19, 2023 34 minutes ago, CoriKu said: Is this Problem coming up earlier? What could I do? I think so, yes. Restart Designer and as soon as splash screen shows do a quick double tap to get a reset menu (see image below). Reset assets there. Turn off anything you don’t want to reset first. Then click reset.🙂 Callum 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
CoriKu Posted May 19, 2023 Author Posted May 19, 2023 Thank you, DM! I will try that… @Manfred11, My Assets are lost anywere and new ones doesnt could Save, so what could Go wrong Quote
CoriKu Posted May 19, 2023 Author Posted May 19, 2023 Yes, it Works.!!!! Yeahhhh Thank you DM1… DM1 1 Quote
DM1 Posted May 20, 2023 Posted May 20, 2023 13 hours ago, manfred11 said: I tried this and all my assets are gone ? Hi Manfred, that result is to be expected. This action resets assets panel, so yes it will remove any assets currently there. When assets “disappear” due to a recurring bug, we are often unable to reload any assets at all. That is when resetting the assets panel helps. After resetting we can once again reload our missing assets. 🙂 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
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