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Emergency help please Photo V2 update 2.1


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I updated Photo to 2.1 today and edited many photos. Now Publisher refuses to accept them.

Publisher has not the "Check for updates" option and does not propose the update automatically (on Mac 13.3.1).

I am totally blocked now. What can I do now? Thanks

More than 30 Macs, from 1984 Mac 512K Plus to 2020 iMac 27" i9

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Hi @Gianni Becattini,

You can either login to your account or follow the link in this post to download the Publisher 2.1 .dmg file directly.

Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2
Affinity Designer  Beta 2.5.0 (2463) | Affinity Photo Beta 2.5.0 (2463) | Affinity Publisher Beta 2.5.0 (2463)

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.4.1, Magic Mouse

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  • Staff
3 minutes ago, Gianni Becattini said:

Thanks, I will try - the (today) Mac Store update is still the old version (2.0.4).

as stated in the release notes,

Quote

If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available.

I expect it will be there by tomorrow or shortly after. I suspect Apple throttle large updates to keep their servers steady

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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