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Posted

JPEG XL export consistently crashes with transparent background exports in the latest release 2.0.4 and on the beta 2.1.0.1742 on Windows 10.0.19045.

Steps to reproduce

1. Create a new document with a transparent background

image.thumb.png.12f8043b91ae561e1fcc2f29760b4f63.png

2. Add a rectangle

3. Go to File > Export ...

4. Use these settings:

5. Using high Quality settings you'll see the export fail or the file crash with the export dialog loading

6. Best quality apparently immediately hard crashes the app as well from the export dialog, since that was the version I last used, I can't show my settings for export.

Posted

This crashing don’t happen on iPad since beta 1742/43 of v2.10…

Made a document as above, and it export it without any problem…

I had crashes in earlier betaversions of v2.10 with this JPG-XL…

Happy guy playing around with the Affinity Suite - really love typographic, photographing, Color & forms, AND, old Synthesizers from the 1980-1990’s…

Macbook Pro 16” M1 2021 connected to an 32” curved 5K external display, iPad Pro 12.9” M1 2021, iPad Pro 10.5” A10X 2017, iMac 27” 5K/i7 late 2015 - also an Lenovo iMac i7 clone with 24” touch screen and Windows 10…

  • Staff
Posted

Can you please confirm the specifications of your PC as I have not been able to replicate this export crash on my PC following your workflow.

Posted

Mmm... I ended up getting a couple of other issues as well with other programs so I decided to reboot my PC. For now it appears to be working again. JPEG XL exports had worked fine till I started exporting with a transparent background. Will keep an eye on it to see if the issue returns.

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