dcarvalho84 Posted February 17, 2023 Share Posted February 17, 2023 Hi have tested Publisher for regular work, and overall the app seems a little bit unstable compared to the retail version and is crashing a lot in the Print dialog where i usually do a lot of N-up work. I've collected a log which i think it will help you. Edit: There was a recipe to make it crash everytime, at least for me. New document with some pages. Picture frame in the master, Add pdf pages to the document, then go to print, put some N-up (2 per sheet in my case) Add cut marks then use the pdf Dialog box to save the output and voilá, crash but at least it seems to export the file. I've used the exact same steps with the exact same pdf file in the retail version and everything is Ok. Affinity Publisher 2 Beta-2023-02-17-111017.ips Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 17, 2023 Staff Share Posted February 17, 2023 Hi @dcarvalho84, I'm struggling to reproduce this following your steps. Are you able to attach the file you are printing (to pdf) and some screenshots of the exact print settings you are using to see if that helps? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
dcarvalho84 Posted February 17, 2023 Author Share Posted February 17, 2023 4 minutes ago, Jon P said: Hi @dcarvalho84, I'm struggling to reproduce this following your steps. Are you able to attach the file you are printing (to pdf) and some screenshots of the exact print settings you are using to see if that helps? Hi @Jon P The file i can't attach because it's a client file but i will try to make a video, but later today or tomorrow. Speak to you soon. Quote Link to comment Share on other sites More sharing options...
dcarvalho84 Posted February 18, 2023 Author Share Posted February 18, 2023 Hi @Jon P Here is the video. Crash every single time. Have done the exact same thing with same settings file, etc. in the retail and everything work well. Affinity Pub Crash.mov Quote Link to comment Share on other sites More sharing options...
dcarvalho84 Posted February 22, 2023 Author Share Posted February 22, 2023 I know that it's not listed in the solved bugs list, but just to let you know that i have tested this in 1709 and the app still crashes immediately. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 22, 2023 Staff Share Posted February 22, 2023 Hi @dcarvalho84, Indeed, nothing was logged so there hasn't been a fix. I have however just reproduced it thanks to the video you provided, so it's now logged with us and should hopefully be addressed in a future beta. Thanks for the video! dcarvalho84 1 Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 28, 2023 Staff Share Posted February 28, 2023 The issue "Crash printing to PDF with N up on Mac" (REF: AFB-7372) has been fixed by the developers in internal build 2.1.0.1713 This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.