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V1 Export persona STILL not working on MAC.....kinda of ridiculous


Mvpixel

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Your genius export persona, does STILL not do its simplest and only task is supposed to deliver: EXPORTING!. It is bugged since the beginning, you click on Export slices and it just loads forever and the application gets stuck. It hasn't being fixed STILL after 2 years at least I am using this product, have seen many many threads about this and NOTHING DONE. 

Do I have to specify the fact that EXPORTING is a fundamental task of design softwares like this? that the only purpose of making designs is to the EXPORT it in a rapid and efficient way? FIX IT ASAP and now with your genius model of V2 of your product we are left with this half working thing. Not moving forwards with your company's products for sure. You had a chance, you lost it.

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Well, eventually I am really disappointed with the way Affinity is handling their product choices.

I am not talking about exporting to AI here, is the basic export to PNG or any other format function that does not work, the Export Slices function in the Export persona, and is not working since beginning.

I have seen other posts about it and said nothing for really long in wait for some doing coming from the company fixing a core BUG I tought was gonna be obviously a priority, since it literally does not do one of the most important and basic thing needed in Design.

You have clearly focused your effort into V2, and completely slacked V1 updates keeping this product you have already sold, that clearly does not fully function under many aspects.

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14 minutes ago, Mvpixel said:

the Export Slices function in the Export persona, and is not working since beginning.

It's working for many of us.

14 minutes ago, Mvpixel said:

I have seen other posts about it and said nothing for really long in wait for some doing coming from the company fixing a core BUG I tought was gonna be obviously a priority, since it literally does not do one of the most important and basic thing needed in Design

Pointers to those discussions would be helpful, as otherwise we users (and probably Serif staff, too) have no idea what you're talking about.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • Staff

Hi @Mvpixel,

There is an issue currently logged with the developers which relates to the export persona intermittently freezing in the finder window with cloud service synced folders (such as Onedrive/Google Drive) present via the export persona, i've bumped the existing issue with your report.

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  • 2 months later...
  • Staff

The issue "Export Persona hang in Open and Save Panel Process when Exporting Slices" (REF: AFD-5921) has been fixed by the developers in internal build "2.1.0.1781".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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