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Posted

I am unable to export my PDF document (175 pages). I keep getting an error. This isn't the first time I've had this problem. I need help, but I don't want to be asked to submit my whole document here as I'm afraid of theft of it. How do I get help? 

Posted

I finally (after 60 minutes of trying various things!) got it to work. I had a SVG frame/image and it was the most bottom layer. I grouped it with all the other text and images on the pages, and then it exported just fine. I have no idea why that worked. It would help to understand it so that this doesn't happen so often. It's not a good use of time to have issues with exporting documents. 

  • 4 weeks later...
  • Staff
Posted

@locomocoDo you still have a copy of the file that still has the issue of failing to export. If you can DM me a link to download it I can have it looked into to see if a reason can be found for the failing. It may also help our developers improve the process to prevent future issues.

  • 3 months later...
Posted

The same issue here. The same error with Beta version. And the same error with new document trying to export a white page. So the issue is not with my document rather is related to something else. le: problem solved with PDFLibLoggingRemove

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