Intuos5 Posted January 11, 2023 Posted January 11, 2023 I just recovered a file in which I was working on a symbol when I had to terminate the software due to it freezing. So when I continued working on the symbol, the symbol sync button was enabled. At the state of the document recovery, it should have been disabled, I did enable the syncing when I was done with the symbol, but that didn't get auto-recovered, so the state should have been off. It is way too easy to accidentally mess up a file this way. There was no way to recover my work properly, because I could not undo to the point where the symbols weren't al messed up. This is in 2.0.3, Windows 22H2. Quote
walt.farrell Posted January 11, 2023 Posted January 11, 2023 The recovery should be to the last auto-saved version, as specified by your Preferences (default: every 10 minutes). Are you saying that when it was auto-saved the symbol synch setting was different than it turned out upon opening that auto-saved version? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Intuos5 Posted January 11, 2023 Author Posted January 11, 2023 15 minutes ago, walt.farrell said: Are you saying that when it was auto-saved the symbol synch setting was different than it turned out upon opening that auto-saved version? Yes it is Quote
walt.farrell Posted January 11, 2023 Posted January 11, 2023 8 minutes ago, Intuos5 said: Yes it is Thanks. I think I'm just curious how you know exactly when it was auto-saved, and what the state of Sync was at that instant. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Intuos5 Posted January 11, 2023 Author Posted January 11, 2023 I could tell that I was in the middle of symbol editing back then, my autosave is set to 5 minute intervals due to the extremely frequent freezing during navigation... So for me it was easy to tell, because I have to unsync a specific symbol to adjust its angles each time. Judging from the symbol's state, I was doing just that. And I knew I toggled syncing on when I was done (after autosave). walt.farrell 1 Quote
Staff NathanC Posted February 2, 2023 Staff Posted February 2, 2023 Hi @Intuos5, I've been able to replicate this and it has now been logged with the developers. 🙂 Intuos5 1 Quote
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