Publisher Crashes, and will not open

[Doberman on Graphics]

Publisher is crashing each time I've launched it, or tried to open an existing document.
Designer and Photo seem fine. I haven't used it in a month, and yes, I've rebooted. 

Frustrating to come home from a very tough day, and not be able to hone that resume a bit. 

Windows 10/Surface Pro 7(?)

[Doberman on Graphics]

It does open long enough for me to recognize
My text-style names in the workspace menus
3 seconds top, and unresponsive

Edited November 30, 2022 by Doberman on Graphics
clarity

[Noizzz]

For me it crashes the moment i try to do something in a Dokument ,like moving something or delete something.

[Doberman on Graphics]

11 minutes ago, Noizzz said:

For me it crashes the moment i try to do something in a Dokument ,like moving something or delete something.

What OS? Hardware.
Is it a Windows 10 thang? 
Great name btw

[Noizzz]

Windows 10 Business (10.0.19045)

CPU: AMD Ryzen 9 5900x

Mainboard: ASRock B550

Grafikcard: Geforce 3080Ti

32 GB RAM

[ Thanks your name is nice to]

 

My Work colleg has the same Problem

Edited November 30, 2022 by Noizzz

[MikeTO]

Hi and welcome to the forum. There is a known issue with v1 for Windows where recent Microsoft updates broke the Affinity suite and many other applications that rely on the same features of Windows. The workaround is to uninstall these updates for now. Please check if you have any of these updates installed.

 

[Doberman on Graphics]

Odd, I found the last update KB5020613 from 11/10/22. I rebooted, but it didn't work. Checking installed updates again, I found the sequentially earlier KB5018329 installed TODAY! I uninstalled that one, paused automatic updates, rebooted, and it still failed. I found another on the list, KB5017262, also sequentially smaller (earlier ?), and again installed today. Another uninstall and reboot, and everything seem to working correctly. 

@NathanC should include pausing updates before following the removal procedures, and search again to see if another update snuck in. I did search before asking the community, and saw the pinned faq, but the subject title didn't seem specific to me. Not crashing when "seaching.. placing.. updating" - I couldn't even open the app! 

Thank you so very much, @MikeTO & @NathanC !!

[Noizzz]

Sadly for us it isnt Possible because of Company poletic , i cant uninstall Windows Upgrades.

 

[Dan C]

Hi @Doberman on Graphics & @Noizzz,

Welcome to the Affinity Forums

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

I can confirm that we've since release version 1.10.6 which addresses these issues on Windows, without the need to uninstall Windows updates. Please ensure you have downloaded and installed the latest version of the Affinity app from here - https://store.serif.com/update/windows/publisher/1/

I hope this helps!