TrevorML Posted November 17, 2022 Share Posted November 17, 2022 I bought the Affinity 2 Universal Licence through the Mac App Store but when I open Publisher (the app I bought the Universal Licence through) and it presents the Register your app screen and I click on the Existing Customer Sign In link and enter my Attiinity ID/Password nothing happens… the progress indicator spins and then stops without any change to the dialog box and as such does not register the Universal Licence. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted November 26, 2022 Staff Share Posted November 26, 2022 @TrevorML What's happening when you try to sign into your Affinity Store account on the app? Quote Link to comment Share on other sites More sharing options...
karim Posted November 27, 2022 Share Posted November 27, 2022 Same for me. I just get "The Affinity ID or password was not recognized." I've confirmed that I have the V2 license and confirmed my id & password by logging into my affinity account. All looks fine from the website perspective. Apps refuse to activate. Quote Link to comment Share on other sites More sharing options...
TrevorML Posted December 2, 2022 Author Share Posted December 2, 2022 @SFurniss& @karimI ended up having to email Affinity and eventually they manually activated my Universal Licence at their end. SFurniss 1 Quote Link to comment Share on other sites More sharing options...
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