ChungCK Posted November 12, 2022 Share Posted November 12, 2022 Few hours ago, I imported my brushes to Ipad Affinity Photo V2. All of sudden, the app freezed and all brushes were disappeared, including those official brush sets. I also checked my Publisher v2 and Designer v2. I found the same problem. No brushes are left there. I do have tried: 1.Reopen my Ipad 2.Reset my apps 3.Add Category 4.Reimport my brushes 5.Uninstall and Reinstall my apps but they seem not work. How can I fix it? All V2 Apps are trial, just 2 days I use them. Anyway, look forward to seeing the Blend Tool will be added in coming version. Thanks~ Quote Link to comment Share on other sites More sharing options...
DM1 Posted November 12, 2022 Share Posted November 12, 2022 Similar to this. Offers possible solution. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Jasons Posted November 18, 2022 Share Posted November 18, 2022 Same here, but with the assets, own created assets and bought assets. They are all gone and it is looking the same like on ChungCK´s screenshots and all apps, DesignerV2, PhotoV2 and PublisherV2. iPad Pro 10.5 IOS 16.1.1 Pencil 1.Gen Also tried all the same like ChungCK. Quote Link to comment Share on other sites More sharing options...
Jasons Posted November 19, 2022 Share Posted November 19, 2022 After updating all Affinity apps on the iPad to 2.0.2 still the same bug with the assets on all apps for iPad. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 19, 2022 Share Posted November 19, 2022 3 minutes ago, Jasons said: After updating all Affinity apps on the iPad to 2.0.2 still the same bug with the assets on all apps for iPad. The apps will probably default to showing the empty Default category. Have you tried switching to a different category? If all else fails, you could try: Fully close the app, or restart the iPad. Start the app. When the splash screen appears, do a 1-finger double-tap on it. From the menu that appears, choose Reset Assets. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Jasons Posted November 19, 2022 Share Posted November 19, 2022 Thank you Walt;) Fully close the app, or restart the iPad. Start the app. When the splash screen appears, do a 1-finger double-tap on it. From the menu that appears, choose Reset Assets. That helped;) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 19, 2022 Share Posted November 19, 2022 You're welcome. Chris B 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
JPolk Posted December 22, 2022 Share Posted December 22, 2022 Same here except it’s all my layer/fx styles. Thought today’s update would fix it but nope. Quote Link to comment Share on other sites More sharing options...
DM1 Posted December 22, 2022 Share Posted December 22, 2022 4 hours ago, JPolk said: Same here except it’s all my layer/fx styles. Thought today’s update would fix it but nope. Solution is two posts above yours. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
JPolk Posted December 24, 2022 Share Posted December 24, 2022 I did that before I posted. I also turned off “share tools” on both AP2 and AD2. I’ve deleted and reinstalled the app—nothing works. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 25, 2022 Share Posted December 25, 2022 2 hours ago, JPolk said: I did that before I posted. And which options did you choose to Reset? You would probably need Reset Object Styles. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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