3-D Secure Authorization and how to do it?

[VectorCat]

Got the V2 Suite in the cart.. Can someone please explain how I do the 3-D secure auth bit? Existing user, successfully logged into my Affinity Account.

 

thanks!

[walt.farrell]

It's a security function required in some parts of the world.

If you're really in Seattle you shouldn't be seeing it as far as I know, but perhaps you're traveling? And if you're trying to use a US card, and you're getting the 3D authorization, that seems odd (but may be normal; I've never tried it).

Anyway, for it to work correctly you may need to make sure that JavaScript is enabled globally in your browser, or try a different browser. There are also browser extensions that can interfere with it. So you might try a different, up-to-date browser with no extensions.

 

[VectorCat]

Thank you.

Yes, I am really in Seattle, and not travelling.

Tried on iPad - two different up-to-date browsers, including Safari - Javascript enabled and on Mac using the most up-to-date version of Safari - Javascript is enabled. I have no add-ons or doo-bobs. Straight Safari. Seems that many other people are encountering payment difficulties. I fantasized that so many people were grabbing this excellent deal that Affinity servers were choking on the traffic.

Since I meet the requirements you just listed, perhaps something needs to be done on the Serif end of things. I never have issues paying for things online. I hope Serif are looking into why so many issues with payment.

 

Cheers

 

[walt.farrell]

Did you ever resolve this, @VectorCat?

I'm still puzzled why a US credit card would need 3-D Secure processing.

[VectorCat]

The resolution took the form of going the paypal route, as others had done.
 

Thank you for asking. 

[walt.farrell]

Thanks, @VectorCat. Still very puzzling that a US resident, presumably using a US card, would be asked for 3D Secure authorization. That is a function that I believe is only used outside the US, or for non-US cards. 

[VectorCat]

Agreed. The card I used is a US card. Since I’d provided every bit of information requested, the failure to go through was puzzling on my end as well. 
 

I’m glad an alternative payment method was provided. 

[Amdival]

I'm running into this same issue. Paypal is not an option for me though