Affinity Publisher Error

[Priyantha]

I can not create a PDF our of the publisher I have. It comes with an error message.

Do not know where to look and how to fix.

Appreciate any feedback 

[GarryP]

Unfortunately, with only the error message to go from all we can do is guess, unless someone has seen the same (or similar) issue before and knows the answer.

Does the Preflight Panel show any warnings/errors?
If so then fixing them might help.

If not, have you tried exporting the document to your desktop?
If that works then the problem could be down to permissions on your D drive and/or the folders on it.

If that doesn’t work, would it be possible for you to share the AFPUB document in the forums?
If you cannot share the document in public, for any reason, then a member of staff can give you a dropbox folder you can save it to but you might have to wait until Monday morning (UK time) for them to do so (unless someone is working weekends).

[walt.farrell]

I would start by seeing if you can export it when you use a much simpler directory path and a much simpler file name that doesn't contain accented characters.

 

[Priyantha]

Thank you for your suggestion. 

I have published so many documents with this file path and similar name. Never had an issue 

[Priyantha]

Garry P.

I like your idea and I may be able to share this with. No hurry so I can wait for MONDAY, Thank you

[pbasdf]

Do you have any hyperlinks in your document?  I believe there’s an ongoing issue which causes exporting to fail if the document has any invalid hyperlinks (eg. poorly formatted email or web URL).

[Priyantha]

NOpe. No uRL at all, Thank you for the tip anyway 

[NathanC]

Hi @Priyantha,

Feel free to upload a copy of your file to the private dropbox link below and we'll investigate further.

https://www.dropbox.com/request/DaC7YhqJQMqjPGQhdSiu

Many Thanks

[Priyantha]

32 minutes ago, NathanC said:

Hi @Priyantha,

Feel free to upload a copy of your file to the private dropbox link below and we'll investigate further.

https://www.dropbox.com/request/DaC7YhqJQMqjPGQhdSiu

Many Thanks

Hello NathanC, Thank you for the follow up. I have sent you a message for this 

Thank you so much.

[Priyantha]

Thank you for those who commented in support.

Matter is not resolved and waiting further evidence. Once I have more info I will forward them to the staff for a proper probe.

Thank you all.