ambcreative Posted July 28, 2022 Share Posted July 28, 2022 I am running Affinity Publisher 1.10.5 and Affinity Designer 1.10.5 on macOS 12.5. A colleague sent me an .ai file and a PDF of that .ai file. The files use a single typeface, which we both have installed on our systems. When I import either file into either app, the graphics look perfect. But all of the text is completely garbled. I can select the text, but it's complete gibberish. (See attached image.) If anyone can explain to me, or point me to a resource explanation, as two why the text is garbled -- and perhaps to make it not garbled -- I would greatly appreciate it. Thank you! Quote Link to comment Share on other sites More sharing options...
joe_l Posted July 29, 2022 Share Posted July 29, 2022 8 hours ago, ambcreative said: But all of the text is completely garbled. What font is used? Are the fonts exactly the same? Is the font completely embedded or only subset? Can you upload the PDF here? Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
ambcreative Posted July 30, 2022 Author Share Posted July 30, 2022 Hi: The typeface is the issue! I appreciate your help!!! Quote Link to comment Share on other sites More sharing options...
kenmcd Posted July 30, 2022 Share Posted July 30, 2022 11 minutes ago, ambcreative said: Hi: The typeface is the issue! I appreciate your help!!! Oh. That explains everything. Quote Link to comment Share on other sites More sharing options...
Alfred Posted July 30, 2022 Share Posted July 30, 2022 19 minutes ago, ambcreative said: The typeface is the issue! What typeface is it? Do you and your colleague have both the same version of the font and the same version of macOS? It looks as though there might be an encoding problem. When you open the file in a PDF viewer and inspect the document properties, what does it tell you about the font? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.