Affinity Photo 1.10.5 issues - weird graphics and no reloads

[Laura Ess]

I have two issues with 1.10.5.

1. At random intervals either the whole screen or just the tool bar will be distorted on the screen. This is often accompanied by a Affinity Photo is not Responding message. See screenshot attached.
2. Also at random intervals, Photo is not reloading the last document edited when booting, despite my having ticked the Reopen Document at Startup box.

I'm running Windows 10 Home / 20H2 / OS Build 19042.630, using a AMD Ryzen 5 3600 6-Core Processor 3.59 and a NVIDIA GeForce GTX 1660 GPU.

 

[PeteMacca]

Re #1: This could be caused by a conflict with your graphics driver and the Hardware Acceleration setting in Affinity Photo.

Try deselecting Hardware Acceleration in Edit > Preferences > Performance, reboot and see if that helps.

[NathanC]

Hi @Laura Ess,

Regarding your second issue, I've not found any issues with this on a later Windows 10 build, are you finding this happens when rebooting your PC or even just closing the app normally and re-opening it?

[Laura Ess]

The second issue stopped after I turned the acceleration off. I don't know why.