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Komatös

Komatös

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Hi @Fritz Schwarzand welcome to the forums.

Write to affinityorders@serif.com for a refund.

AMD Ryzen 7 5700X | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1778)
Affinity Suite V2.1 & Beta 2.1.0.1799
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Impossible things are done immediately, miracles take a bit longer!

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emmrecs01

emmrecs01

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@Fritz Schwarz @Komatös

I don't think Serif can offer a refund in this case.  The iPad version has to be purchased from the iPad store so only Apple can issue a refund, I think.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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Komatös

Komatös

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@emmrecs01

Oh well, you are right. I hadn't thought of that.

AMD Ryzen 7 5700X | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1778)
Affinity Suite V2.1 & Beta 2.1.0.1799
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

Impossible things are done immediately, miracles take a bit longer!

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