Rather upset with lines in the image on export

[MaLio]

I been working last night editing the 40 odd photos I narrowed down from the weekend. After editing I do the export to jpg and get lines in the images. These lines are somewhat random, but all abut the same length. They don't appear in all the files, I'd guess in about a third of them. Im upset I got to redo them though! This is not acceptable, surely this is not in a version of your product after a beta?

attached is a prominent example, along with the raw file ....

please do explain

IMG_9713.CR2

 

[MaLio]

actually its worse, on closer inspection id say its more than 80% of the images with the horizontal lines!

[walt.farrell]

Welcome to ther Serif Affinity forums.

If you're on Windows 10 or 11 you might be having problems with Hardware Acceleration (OpenCL) support on your system. You can turn it off in the Affinity applications via Edit > Preferences, then looking in the Performance section where you'll see the "Enable Hardware Acceleration" option near the bottom of the list. If it's on, turn it off, restart the application, and things will probably work better.

In order to use Hardware Acceleration you may need to update your GPU drivers.

[MaLio]

Hi

Thanks for the response.

Has this issue been patched? I am not prepared to turn off hardware acceleration, rather change editor than work in slow mode.

Drivers are up to date, Win 11, 12 gen intel i7, RTX3060

[NotMyFault]

As a workaround, can you try to use „merge visible“ before exporting?

As far as i remember, the issue occurs only at export tome, and does not affect the actual document content.

another try: it seems you are exporting in full document resolution. In this case, you could chnage the resample method to nearest neighbor. Does this help?

[walt.farrell]

15 minutes ago, MaLio said:

Has this issue been patched?

As far as we know, the issue is due to problems in your graphics drivers, not in the Affinity application.