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  • Staff
Posted

Hi @Mareike

Please could you expand on when this issue occurs, does the app not open, or does the issue occur whilst you are using it? 

If the issue occurs whilst you are using it, please could you provide an example of your workflow so we can try to replicate the issue. 

Could you also try unchecking Metal Compute Acceleration under Preferences > Performance and seeing if this helps.

  • Staff
Posted

@Mareike

Can you confirm if you have tried unchecking Metal Compute Acceleration?

If the issue still occurs after this can you attach the crash report, you can find the steps on how to do this here:

https://forum.affinity.serif.com/index.php?/topic/98904-where-to-find-crash-reports/&tab=comments#comment-529428

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